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Raymond Handling Concepts

Shop Technician - Cypress, CA

Raymond Handling Concepts, Cypress, California, United States, 90630

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Raymond West is looking for a skilled Shop Technician to join the Service Department! The Shop Technician performs proficient repairs and service on customer equipment. This person will maintain good communication and working relationships with customers, peers, and management. This person will also represent and sell the entire company and be profitable with direct labor billing.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities:

Must be able to fulfill essential job function in a consistent state of alertness and safe manner.

Repair all types of equipment that the company sells and services.

Update training and skills on a continuing basis.

Train other employees as needed.

Maintain a profitable billing level.

Follow all Shop Service Department procedures.

Complete all paperwork transactions in a timely, neat, accurate and orderly fashion.

Communicate all options to the Shop Supervisor before proceeding with work.

Complete jobs within quoted time limits when applicable.

Have the necessary tools to perform repair and scheduled service work.

Maintain a clean and orderly work area.

Represent the entire company at all times.

Pass Raymond Certification and re-certification if applicable.

Maintain an acceptable driving record as established by the company's insurance company, if applicable.

Report all accidents whether self or customer.

Account for 100% of available time during working hours.

Willing to work overtime when necessary.

Must follow all procedures in the company's Employee Handbook.

Must follow safety procedures and use good judgment regarding safety.

Must be willing to work out of town, as necessary.

Perform other specific duties and projects as assigned by the Shop Service Foreman or Managers.

Required Skills/Abilities:

Excellent written and verbal communication skills

Excellent Organizational Time Management skills

Proficient in Microsoft office Suite and similar software

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to speak effectively before groups of customers or employees of organization.

Must maintain effective working relationships with employees, Co‑workers, and Managers in other departments

Must be willing to work off‑hours as specific needs dictate and willing to assume more responsibility as required.

Always exhibit professional behavior.

Follow mandates and procedures of the Shop Service Department.

Self‑starter.

Deal with customers on a face‑to‑face basis as needed.

Maintain a sound working relationship with technicians and fellow workers.

Good organizational skills.

Pass all available certificates appropriate to the position.

Sound working knowledge of basic D.C. electricity, basic A.C. electricity, SCR, transistor, microprocessor, simple guide, internal combustion, and diesel engines.

Sound working knowledge of hydraulic systems.

Sound mechanical abilities.

Organize efficiently.

Maintain a clean, neat, and professional appearance.

Work in conjunction with other departments as needed.

Willing and able to learn quickly and perform accurately and neatly with a degree of flexibility.

Motivated to continuous self‑development and training.

Willing to assume more responsibility as required.

Education/Experience:

High school diploma, general education degree (GED) or equivalent is required.

2 years break‑down experience or comparable service experience; or equivalent combination of education and experience preferred.

Shop Technicians may have to drive a company vehicle around the shop and must be able to be insured by Raymond West.

Physical Requirements:

Position is non‑sedentary.

Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Regularly exposed to moving mechanical parts.

Required to go onto job sites where construction is underway.

Frequently lift and/or move up to 50 pounds.

Use hands to finger, handle, or feel and reach with hands and arms.

Occasionally required to smell.

Require to climb/balance/stoop/kneel/crouch and crawl.

Frequently exposed to outside weather conditions and risk of electrical shock.

Occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.

Noise level in the work environment is sometimes loud.

Pay Range: The hourly range for this position is $21.40 - $48.40. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Qualified candidates must be able to pass a pre‑employment physical and drug screen.

Raymond West provides medical, dental, vision, 401(k) with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

Apply on‑line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug‑free company.

This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

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