IES Communications
Job Overview
Support data center infrastructure by focusing on physical installation, maintenance, troubleshooting, and asset tracking of servers and networking hardware within a data center, serving as the essential on-site support (“smart hands”) for remote engineering teams.
Responsibilities
Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment.
Installing new hardware, replacing faulty components (like interface cards or disk drives), and assisting with initial device configurations under remote guidance.
Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization.
Perform basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on-site.
Conduct physical inventory, verify serial numbers, and take digital photos of equipment for asset tracking purposes.
Act as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on-site access.
Qualifications
Hands‑on experience with IT hardware and the ability to handle equipment carefully and safely.
Ability to diagnose and resolve technical issues as they arise.
Clear and concise communication skills to relay information to remote teams and clients.
Follow detailed instructions, safety guidelines, and change control processes.
Lift and move equipment and work in a physical data center environment.
Self‑motivated, positive approach, and professional demeanor.
Promote Company culture and mission to all employees, vendors, clients, and business partners.
Proven problem‑solving and critical thinking skills and the ability to read and write effectively.
Travel within branch territory and/or regional territory as needed.
Education & Experience
High School diploma or GED equivalency.
One year of experience working in a data center as an operations or smart hands technician.
Willingness to learn and follow instructions in active (live) data center environments.
Basic understanding of fiber types and cable color codes is a plus.
Work well with other people.
Proficiency with Microsoft Office (Word, Excel, and MS Project).
CCNA, CompTIA A, CompTIA Network, or other networking certifications preferred.
Meet Company minimum driving standards.
Compensation USD $25.00 – $30.00 per hour.
EEO Statement IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
Disability Accommodation IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.
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Responsibilities
Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment.
Installing new hardware, replacing faulty components (like interface cards or disk drives), and assisting with initial device configurations under remote guidance.
Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization.
Perform basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on-site.
Conduct physical inventory, verify serial numbers, and take digital photos of equipment for asset tracking purposes.
Act as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on-site access.
Qualifications
Hands‑on experience with IT hardware and the ability to handle equipment carefully and safely.
Ability to diagnose and resolve technical issues as they arise.
Clear and concise communication skills to relay information to remote teams and clients.
Follow detailed instructions, safety guidelines, and change control processes.
Lift and move equipment and work in a physical data center environment.
Self‑motivated, positive approach, and professional demeanor.
Promote Company culture and mission to all employees, vendors, clients, and business partners.
Proven problem‑solving and critical thinking skills and the ability to read and write effectively.
Travel within branch territory and/or regional territory as needed.
Education & Experience
High School diploma or GED equivalency.
One year of experience working in a data center as an operations or smart hands technician.
Willingness to learn and follow instructions in active (live) data center environments.
Basic understanding of fiber types and cable color codes is a plus.
Work well with other people.
Proficiency with Microsoft Office (Word, Excel, and MS Project).
CCNA, CompTIA A, CompTIA Network, or other networking certifications preferred.
Meet Company minimum driving standards.
Compensation USD $25.00 – $30.00 per hour.
EEO Statement IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
Disability Accommodation IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.
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