City of New York
CLERICAL ASSOCIATE - 10251
APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE.
Overview The DSS Accountability Office (DSS‑AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards.
The Division of Financial Review and Processing (FRP) is responsible for initiating adverse actions on cash assistance cases due to information obtained from the State Wage Reporting, Department of Corrections, Unemployment Insurance, and child support greater than cash assistance grant computer matches.
The FRP also sanctions individuals who fail to cooperate with child support requirements and takes actions on behalf of the Bureau of Fraud Investigation and Liens and Recovery.
Responsibilities
Record all documents in the unit log that have been data entered and compile weekly and monthly statistical reports.
Perform quality assurance on all referral and recoupment packets, cases, and documents associated with ongoing special projects.
Make copies and data enter each packet into the DFRP tracking system.
Data enter batches of information from source documents into the Welfare Management System (WMS).
Print and review reports to locate previously batched and data entered cases with errors and annotate the DFRP tracking system.
Make copies of cases with errors and attach them to the case packet for return to Group Supervisor for correction.
Review and cross‑reference recoupment information with the recoupment packets received to verify that all recoupments are accounted.
Check WMS daily to verify that all recoupments listed were processed error‑free.
Perform routine clerical and word‑processing functions, including typing, filing, photocopying, and scanning & indexing, ensuring that documents that were digitally converted have been grouped accordingly.
Maintain a log that records all files, packets, and case records for quick and efficient storage and retrieval.
Minimum Qualifications
A four‑year high school diploma or its equivalent approved by a State’s department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Preferred Skills
Knowledge of HRA/IREA systems including WMS, HRA Viewer, POS, HRA Scanning & Indexing system.
Knowledge of Microsoft Word, Excel, and PowerPoint.
Excellent oral and written communication skills.
55a Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement New York City residency is generally required within 90 days of appointment.
However, City Employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.
To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Overview The DSS Accountability Office (DSS‑AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards.
The Division of Financial Review and Processing (FRP) is responsible for initiating adverse actions on cash assistance cases due to information obtained from the State Wage Reporting, Department of Corrections, Unemployment Insurance, and child support greater than cash assistance grant computer matches.
The FRP also sanctions individuals who fail to cooperate with child support requirements and takes actions on behalf of the Bureau of Fraud Investigation and Liens and Recovery.
Responsibilities
Record all documents in the unit log that have been data entered and compile weekly and monthly statistical reports.
Perform quality assurance on all referral and recoupment packets, cases, and documents associated with ongoing special projects.
Make copies and data enter each packet into the DFRP tracking system.
Data enter batches of information from source documents into the Welfare Management System (WMS).
Print and review reports to locate previously batched and data entered cases with errors and annotate the DFRP tracking system.
Make copies of cases with errors and attach them to the case packet for return to Group Supervisor for correction.
Review and cross‑reference recoupment information with the recoupment packets received to verify that all recoupments are accounted.
Check WMS daily to verify that all recoupments listed were processed error‑free.
Perform routine clerical and word‑processing functions, including typing, filing, photocopying, and scanning & indexing, ensuring that documents that were digitally converted have been grouped accordingly.
Maintain a log that records all files, packets, and case records for quick and efficient storage and retrieval.
Minimum Qualifications
A four‑year high school diploma or its equivalent approved by a State’s department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Preferred Skills
Knowledge of HRA/IREA systems including WMS, HRA Viewer, POS, HRA Scanning & Indexing system.
Knowledge of Microsoft Word, Excel, and PowerPoint.
Excellent oral and written communication skills.
55a Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement New York City residency is generally required within 90 days of appointment.
However, City Employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.
To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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