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Tomgill

Service Advisor

Tomgill, Hamilton, Ohio, United States, 45013

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AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced

Automotive Service Advisor / Writer

to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department!

We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

We offer:

Competitive pay plan

Full-time position

Medical and Dental Insurance Available

401(k) retirement plan

Paid Vacation

Career advancement opportunities

State-of-the-art facility

A friendly, professional work environment with the best training in the industry.

Responsibilities - Service Advisor:

Write service repair orders and ensure that customers receive prompt, courteous service

Advise customers on necessary/suggested services and costs; including special promotions

Answer technical questions about vehicle problems, warranties, service and repairs

Follow the status of a customer's vehicle from service bay entry through completion of work

Keep customers informed of any changes that occur

Upon completion of work, review work order with customer

Provide a completely satisfied customer experience

Qualifications/Requirements - Service Advisor:

At least 1 year’s Automotive Service Advisor and/or dealership experience required

Fantastic customer service and communication skills

Friendly personality

Time-management skills

Professional, well-groomed personal appearance and a positive attitude

Team-oriented and self-motivated

Strong computer skills

Good multitasking and organizational skills

Clean driving record and valid driver's license

High school diploma or equivalent

Applicants must pass pre-employment testing to include background check and MVR.

We are a DRUG free employer and a pre-employments test is required

CDK experience helpful

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