Habitat for Humanity
Central Delaware Habitat for Humanity, a nonprofit housing ministry, partners with low-income families to build strength, stability, and self-reliance through homeownership and critical home repair. The Programs Coordinator plays a key role in the early stages of both programs by managing applicant intake, conducting preliminary eligibility screening, and ensuring all required documentation is collected and organized. This position ensures applicants receive exceptional customer service while supporting accurate file preparation for internal departments.
This is a full-time administrative position requiring strong communication skills, attention to detail, and the ability to manage a high volume of inquiries and applications.
Essential Duties And Responsibilities Applicant Intake & Initial Screening
Serve as the first point of contact for individuals seeking to apply for Homeownership or Home Repair programs
Respond promptly to all inquiries via phone, email, and in person
Provide clear, compassionate communication regarding program
Requirements and expectations
Manage the distribution and receipt of applications
Conduct preliminary eligibility screening, including income verification and initial documentation review
Ensure all required documents are received before applications advance to next stage
Maintain organized electronic and paper files
Homeownership Program Support
Prepare applicant files for the Homeowner Selection Committee
Track applicant progress and follow up on outstanding items
Transition approved applicants to the Homeowner Services Coordinator with a complete, accurate file
Assist with general program correspondence and applicant communication
Home Repair Program Support
Manage repair intake and complete initial screening for grant eligibility • Understand basic grant rules to help align applicants with appropriate funding sources
Prepare repair applicant files for Construction/Repair staff
Track documentation, funding limits, and eligibility requirements across multiple grants
Data Management & Reporting
Maintain accurate intake and application data logs
Prepare basic reports as needed, including applicant counts, demographics, and program status updates
Support compliance reporting by ensuring documentation is complete and accessible
Community Partnerships & Referrals
Maintain updated referral lists for applicants needing additional services
Provide program information to community partners as requested
Participate in occasional outreach events or resource fairs as assigned
General Responsibilities
Maintain confidentiality of applicant information
Represent Habitat in a professional and mission-aligned manner
Support departmental communication and coordination
Other duties as assigned
Qualifications and Experience
Strong interpersonal and customer service skills
Excellent organization and attention to detail
Proficiency with Microsoft Office and comfort learning new software • Ability to manage multiple tasks and deadlines
Experience working with diverse populations
Clear and professional written and verbal communication skills
Preferred
Experience in intake, client services, social services, or nonprofit program work
Knowledge of affordable housing programs or Habitat for Humanity is a plus
Work Environment & Schedule
Full-time, in-office position
Monday-Friday schedule
Occasional evening or weekend events may occur
Fast-paced, professional nonprofit office environment
No fieldwork required
Salary & Benefits
Salary: $45,000 annually
Paid medical insurance after 60 days
Retirement plan with employer contribution after 60 days
Paid time off (PTO) • Professional development opportunities
To Apply Please submit a resume and brief cover letter to:
programs@centraldelaware.org
Subject line: Programs Coordinator Application
LI-aff
#J-18808-Ljbffr
This is a full-time administrative position requiring strong communication skills, attention to detail, and the ability to manage a high volume of inquiries and applications.
Essential Duties And Responsibilities Applicant Intake & Initial Screening
Serve as the first point of contact for individuals seeking to apply for Homeownership or Home Repair programs
Respond promptly to all inquiries via phone, email, and in person
Provide clear, compassionate communication regarding program
Requirements and expectations
Manage the distribution and receipt of applications
Conduct preliminary eligibility screening, including income verification and initial documentation review
Ensure all required documents are received before applications advance to next stage
Maintain organized electronic and paper files
Homeownership Program Support
Prepare applicant files for the Homeowner Selection Committee
Track applicant progress and follow up on outstanding items
Transition approved applicants to the Homeowner Services Coordinator with a complete, accurate file
Assist with general program correspondence and applicant communication
Home Repair Program Support
Manage repair intake and complete initial screening for grant eligibility • Understand basic grant rules to help align applicants with appropriate funding sources
Prepare repair applicant files for Construction/Repair staff
Track documentation, funding limits, and eligibility requirements across multiple grants
Data Management & Reporting
Maintain accurate intake and application data logs
Prepare basic reports as needed, including applicant counts, demographics, and program status updates
Support compliance reporting by ensuring documentation is complete and accessible
Community Partnerships & Referrals
Maintain updated referral lists for applicants needing additional services
Provide program information to community partners as requested
Participate in occasional outreach events or resource fairs as assigned
General Responsibilities
Maintain confidentiality of applicant information
Represent Habitat in a professional and mission-aligned manner
Support departmental communication and coordination
Other duties as assigned
Qualifications and Experience
Strong interpersonal and customer service skills
Excellent organization and attention to detail
Proficiency with Microsoft Office and comfort learning new software • Ability to manage multiple tasks and deadlines
Experience working with diverse populations
Clear and professional written and verbal communication skills
Preferred
Experience in intake, client services, social services, or nonprofit program work
Knowledge of affordable housing programs or Habitat for Humanity is a plus
Work Environment & Schedule
Full-time, in-office position
Monday-Friday schedule
Occasional evening or weekend events may occur
Fast-paced, professional nonprofit office environment
No fieldwork required
Salary & Benefits
Salary: $45,000 annually
Paid medical insurance after 60 days
Retirement plan with employer contribution after 60 days
Paid time off (PTO) • Professional development opportunities
To Apply Please submit a resume and brief cover letter to:
programs@centraldelaware.org
Subject line: Programs Coordinator Application
LI-aff
#J-18808-Ljbffr