JPMorgan Chase
A leading financial services firm in New York seeks a Conversation Design Lead to promote AI innovation and enhance customer interactions. This is a pivotal role involving designing conversational AI tools and mentoring a team of designers. The ideal candidate will have over 5 years of relevant experience, expertise in designing IVR systems, and a strong understanding of language models, ensuring user-centric and inclusive design practices throughout the process. Competitive salary and comprehensive benefits offered.
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