Direct Staffing Inc
Contact Center Customer Service Inbound/Outbound
Direct Staffing Inc, Irving, Texas, United States, 75084
Contact Center Customer Service Inbound/Outbound I
Contract position. Location: Irving, TX.
As a Contact Center Customer Service Inbound/Outbound I placed with Kelly Services, you will handle incoming calls, orders, inquiries, complaints, etc.; place outbound calls regarding account status, complaints, account collection, etc.; and direct calls for further problem resolution, if necessary.
Additional Responsibilities
Work significant overtime hours during times of heavy claims.
Job Requirements
Good customer service skills and attention to detail.
Ability to work 6-7 days per week, including evenings and weekends for catastrophic events.
HS Diploma or equivalent.
Benefits
Kelly-sponsored Affordable Care Act health care coverage available for eligible employees.
Group medical, prescription, vision, dental, life, and short-term disability insurance options available for purchase—and the coverage is portable.
Service bonus plan.
Holiday pay plan.
Weekly electronic pay options.
Free online training campus available.
Exclusive online employee community.
Employee assistance program (EAP) available at no cost.
Corporate discounts.
Transportation spending accounts.
Please contact Pradeep Kumarat: 727-378-1165.
#J-18808-Ljbffr
As a Contact Center Customer Service Inbound/Outbound I placed with Kelly Services, you will handle incoming calls, orders, inquiries, complaints, etc.; place outbound calls regarding account status, complaints, account collection, etc.; and direct calls for further problem resolution, if necessary.
Additional Responsibilities
Work significant overtime hours during times of heavy claims.
Job Requirements
Good customer service skills and attention to detail.
Ability to work 6-7 days per week, including evenings and weekends for catastrophic events.
HS Diploma or equivalent.
Benefits
Kelly-sponsored Affordable Care Act health care coverage available for eligible employees.
Group medical, prescription, vision, dental, life, and short-term disability insurance options available for purchase—and the coverage is portable.
Service bonus plan.
Holiday pay plan.
Weekly electronic pay options.
Free online training campus available.
Exclusive online employee community.
Employee assistance program (EAP) available at no cost.
Corporate discounts.
Transportation spending accounts.
Please contact Pradeep Kumarat: 727-378-1165.
#J-18808-Ljbffr