IT Service Desk Scheduler II - First-Line Support

A leading service provider in California is seeking a Service Desk Analyst to provide first-tier technical support and manage end-user incidents effectively. The role involves resolving user issues, documenting incidents, and collaborating with advanced support teams. Candidates should possess 3+ years of experience in PC hardware and Windows OS, as well as strong communication skills. This is a full-time position offering the chance to work in a dynamic environment supporting various technical processes. #J-18808-Ljbffr