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PCI Pharma Services

Supervisor, Supplier Quality

PCI Pharma Services, Bedford, New Hampshire, us, 03110

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JOB DESCRIPTION Position Title : Supervisor, Supplier Quality

Location : Bedford, New Hampshire

Department : Quality Assurance

Reporting To : Director QA (Internal QA Operations)

Responsible For (Staff) : Yes

This position is part of PCI's Internal Quality Assurance Operations team responsible for the quality aspects of supplier quality management for suppliers that provide raw materials, components, contract test labs and services for GMP operations. The position is responsible for ensuring all aspects of the Supplier Qualification program are successfully executed, including Supplier Initiated Changes, and Supplier Complaints. This position partners with site and corporate level teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for compliance relative to the overall Supplier Qualification Program by performing supplier audits to evaluate compliance with standard operating procedures, quality and regulatory standards and is responsible for creating and issuance of audit reports

Responsible for follow up and tracking of supplier audit observations to ensure timely closure

Initiate, monitor and communicate supplier change notifications, and manage supplier non-conformance and complaint handling

Collaborate with internal teams such as MTS, QA Raw Materials, and Procurement to assess impact and required changes associated with Supplier Initiated Changes

Initiation and ownership of supplier-related Quality Systems

Responsible for reviewing all audit responses to assure non-recurrence of deficiencies

Maintain, trend, analyze and report quality metrics as it relates to supplier audits and performance

Drafting, review and management of supplier quality assurance agreements (QAA's) and non-disclosure agreements

Provide support for Quality Council meetings

Provides support during regulatory agency inspections, and client audits

Complete assignments and work independently without appreciable direction

Writes and revises QA Standard Operating Procedures (SOP)

Support continuous improvement initiatives

Performs other duties as assigned

QUALIFICATIONS Required

Bachelor's Degree in a relevant scientific discipline preferred with a minimum of 5+ years of pharmaceutical or biotech industry experience

Previous Supervisory experience preferred

Exceptional organizational skills

Excellent interpersonal skills and the ability to communicate well orally and in writing

Proficiency in MS Office including Word, Excel, Access and Visio

Excellent verbal and written communication skills required

Experience with GMP quality systems in a pharmaceutical/biotech/medical device environment is a must

Thorough knowledge of FDA regulations (i.e., 21CFR Part 210, 211 & 820) Guidance's, and ICH is required; EMEA and other agency regulations

Preferred

Auditing certification preferred (i.e., ASQ, CQA or similar)

Detail oriented and a results driven team player

Ability to work in a dynamic, fast paced work environment

Ability to lead people in a dynamic, fast paced work environment

Honesty, integrity, respect and courtesy with all colleagues

Creative with the ability to work with minimal supervision, balanced with independent thinking

Resilient through operational and organizational change

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Join us and be part of building the bridge between life changing therapies and patients. Let's talk future

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

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