Primary Residential Mortgage Inc.
1004
1895 S Central St
Centennial Park, AZ 86021, USA
Title:
Special Loans Associate Department:
Servicing
Exempt Status:
0Y 0N (HR will complete) Position Status:
Full Time
Interface between servicing teams regarding data and maintenance, advisory updates, scheduled data submissions, department task list items. Maintain professional office environment and function as a liaison for vendors, Corporate Departments, and investors.
Responsibilities
SCRA / Military Updates
Successors in Interest Updates
Mass Maintenance and Communication Protocols
Monitor Incoming Communications and Distribution
LSS portal requests from borrower
Data Gathering and Research
Data Corrections / Updates
Audit Requests
Maintain Agenda & Notes for various committees
Daily FEMA Evaluation for PDMDA Declarations in Portfolio
Monthly Exceptions Review within Servicing System
Monthly Exceptions Review from CRAs
Monthly Reporting and Submissions
USDA Investor Exceptions (Paid in full)
PMI MILAR Reporting
Monthly MERS Reconciliation
Maintenance Items
Mortgage Call Report
NH Gross Income Report
Monthly Year-end Task Lists
IRS Reporting and Transmissions (1098, 1099-INT, 1099-A, 1099-C)
Run Reports and Analyze Data Periodically
Distribute Reports ton Extract Data from LOS and LSS and Compare for Congruency
Sign-Off on Task List Items upon Completion
Core Functions
Team Lead – Full time in office requirement: Oversight for all “Special Loans” and “Reporting” responsibilities
Monthly verification of Task List Items
Update Procedures Related to Job Functions
Facilitate Goal-Setting and Training of Team Members
Provides Oversight for Special Loans Team
Facilitate Weekly and Monthly Team Meetings
Reporting & Office Supervisor Responsibilities
All Reporting functions listed above
Submit requests to Facilities on behalf of Branch 2401 regarding Office supply inventory, Office furniture replacements, Workstation replacements
Facilitate appropriate software updates and downloads for Branch 2401
Escalate and notify the applicable parties regarding internet/network outages on behalf of Branch 2401
Qualifications
Mortgage experience is a plus
Excellent organization skills
Excellent written and verbal skills
Ability to work independently
Able to keep abreast of all changes and adapt them into daily routine
Company Conformance Statements
Understands and adheres to Employee Handbook, privacy and information security guidelines.
Acts within delegated authorities and adheres to applicable policy and procedures.
Contributes to establishing a respectful workplace where diversity is leveraged for innovation and growth.
Ensures every action and decision is aligned with PRMI values. (pg 7 of 42 Employee Handbook)
Partners with manager in performance management, understanding what is expected, leveraging coaching and feedback opportunities, and seeking access to learning and development.
Realizes team synergies through networking and partnerships across PRMI and by seeking out diversity of viewpoints.
Embraces change, acting as an advocate and role model, and promoting a mindset of continuous improvement.
Maintains a high standard of customer care, actively listening to customers to understand their needs and points of view, taking ownership of problems and issues, and taking into the breadth of PRMI capability to provide solutions.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Work effectively as a team contributor on all assignments.
Perform quality work within deadlines with or without direct supervision.
Respect client and employee privacy.
Work Requirements Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Title:
Special Loans Associate Department:
Servicing
Exempt Status:
0Y 0N (HR will complete) Position Status:
Full Time
Interface between servicing teams regarding data and maintenance, advisory updates, scheduled data submissions, department task list items. Maintain professional office environment and function as a liaison for vendors, Corporate Departments, and investors.
Responsibilities
SCRA / Military Updates
Successors in Interest Updates
Mass Maintenance and Communication Protocols
Monitor Incoming Communications and Distribution
LSS portal requests from borrower
Data Gathering and Research
Data Corrections / Updates
Audit Requests
Maintain Agenda & Notes for various committees
Daily FEMA Evaluation for PDMDA Declarations in Portfolio
Monthly Exceptions Review within Servicing System
Monthly Exceptions Review from CRAs
Monthly Reporting and Submissions
USDA Investor Exceptions (Paid in full)
PMI MILAR Reporting
Monthly MERS Reconciliation
Maintenance Items
Mortgage Call Report
NH Gross Income Report
Monthly Year-end Task Lists
IRS Reporting and Transmissions (1098, 1099-INT, 1099-A, 1099-C)
Run Reports and Analyze Data Periodically
Distribute Reports ton Extract Data from LOS and LSS and Compare for Congruency
Sign-Off on Task List Items upon Completion
Core Functions
Team Lead – Full time in office requirement: Oversight for all “Special Loans” and “Reporting” responsibilities
Monthly verification of Task List Items
Update Procedures Related to Job Functions
Facilitate Goal-Setting and Training of Team Members
Provides Oversight for Special Loans Team
Facilitate Weekly and Monthly Team Meetings
Reporting & Office Supervisor Responsibilities
All Reporting functions listed above
Submit requests to Facilities on behalf of Branch 2401 regarding Office supply inventory, Office furniture replacements, Workstation replacements
Facilitate appropriate software updates and downloads for Branch 2401
Escalate and notify the applicable parties regarding internet/network outages on behalf of Branch 2401
Qualifications
Mortgage experience is a plus
Excellent organization skills
Excellent written and verbal skills
Ability to work independently
Able to keep abreast of all changes and adapt them into daily routine
Company Conformance Statements
Understands and adheres to Employee Handbook, privacy and information security guidelines.
Acts within delegated authorities and adheres to applicable policy and procedures.
Contributes to establishing a respectful workplace where diversity is leveraged for innovation and growth.
Ensures every action and decision is aligned with PRMI values. (pg 7 of 42 Employee Handbook)
Partners with manager in performance management, understanding what is expected, leveraging coaching and feedback opportunities, and seeking access to learning and development.
Realizes team synergies through networking and partnerships across PRMI and by seeking out diversity of viewpoints.
Embraces change, acting as an advocate and role model, and promoting a mindset of continuous improvement.
Maintains a high standard of customer care, actively listening to customers to understand their needs and points of view, taking ownership of problems and issues, and taking into the breadth of PRMI capability to provide solutions.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Work effectively as a team contributor on all assignments.
Perform quality work within deadlines with or without direct supervision.
Respect client and employee privacy.
Work Requirements Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr