IT Help Desk Specialist — Tier-1 Support

A key player in IT support seeks a Help Desk Analyst who will be the primary contact for all IT-related support requests. The role requires providing front-line technical assistance, performing troubleshooting, and ensuring timely resolution of support tickets. Ideal candidates will have experience supporting Windows and iOS devices, possess strong communication skills, and have a customer-focused mindset. This position emphasizes efficient problem-solving and collaboration with IT teams to enhance user experience. #J-18808-Ljbffr