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Solid Restoration, LLC

Claims Manager / Claims Coordinator

Solid Restoration, LLC, Escondido, California, United States, 92025

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Future Opening: Claims Manager / Claims Coordinator Solid Restoration is growing fast, and we’re looking for a

Claims Manager / Claims Coordinator

who knows their way around

property restoration

claims—and thrives in a fast‑paced, high‑accountability environment.

This role is open at our

San Diego

location (and we’re hiring for our

Dallas‑Fort Worth

team as well). If you live for checklists, deadlines, and detailed documentation—keep reading.

About the Role You’ll be the go‑to person for managing claims from start to finish. That means keeping things organized, ensuring program compliance, and being the bridge between homeowners, adjusters, TPAs, and our internal teams.

This is

not

just an admin gig—we’re looking for someone who takes ownership, solves problems, and drives claims forward every single day.

What You’ll Be Doing

Managing claims from intake to closeout with precision and urgency

Communicating with

homeowners, adjusters, TPAs , and field staff like a pro

Uploading documentation and notes to

XactAnalysis ,

DASH , and other required platforms

Ensuring files meet

TPA guidelines and timelines

(no exceptions)

Supporting mitigation and reconstruction teams with solid communication and coordination

Following up relentlessly to make sure nothing falls through the cracks

What We’re Looking For

Hands‑on experience with TPA programs , including:

Contractor Connection

(top priority)

Alacrity ,

Sedgwick , and

Accuserve

Proficient in

XactAnalysis

and

DASH by CoreLogic

Solid grasp of the

insurance restoration process

(mitigation + reconstruction)

Highly organized, detail‑oriented, and able to juggle multiple claims at once

Strong communication and follow‑through—you don’t ghost people, ever

A team player with a get‑it‑done attitude and a sense of urgency

Because we don’t do average. We’re building something great—rooted in

accountability, speed, trust, and real customer care . You’ll join a team that moves fast, backs each other up, and pushes for excellence on every claim, every day.

Compensation:

$28.00 - $35.00 per hour

About Solid Restoration Solid Restoration Inc. is a full‑service construction company specializing in water damage, fire and smoke restoration, mold remediation and home remodeling. We are here to serve you 24 Hours a day, 7 days a week with immediate response time.

Brett Soliday, our President and founder opened his doors for business in 1996 in San Diego, CA. He has always stood for integrity and honesty, with an emphasis in total customer satisfaction. At Solid Restoration, our continued success comes from intuitive thinking and perseverance to be a leader in the industry.

Or apply here.

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