Onsite Customer Support Lead – Enterprise Tech

A technology company in Falls Church is looking for a Customer Support Lead to oversee a small team providing exceptional support. The role involves managing ticket resolutions, collaborating with product and service teams, and ensuring clear communication with customers. Ideal candidates should have a Bachelor’s degree in a technical field, at least 4 years of support experience, and strong technical and communication skills. This is a full-time, on-site position offering opportunities for growth and collaboration. #J-18808-Ljbffr