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Direct Staffing Inc

Logistics Services Specialist

Direct Staffing Inc, Austin, Texas, us, 78716

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Job Description Kelly Services is currently recruiting for a full-time Logistics Services Specialist, to manage all aspects of shipping investigations. This opportunity is for our client, one of the world’s leading innovative technology companies, at its location in Austin, TX.

The assignment starts in October 2016 and pays $15- $17/hour depending on experience.

Duties and Responsibilities The Logistics Services Analyst will be responsible for managing all aspects of shipping investigations including interacting with carriers, company internal lines of business, and follow-up services. Investigations may have varying degrees of complexity. Must have strong analytical, interpersonal, customer service and communication skills.

This will be a position in the Americas Logistics Services division. This is an analyst/customer service role environment and is very fast paced supporting the various carrier investigations and internal groups. This position requires excellent problem solving, customer service, data entry and communication skills. Standard shipping inquiries (SI’s) include delivery status, tracking and tracing shipments as well as other carrier and warehouse receiving and shipping issues.

Must have excellent relationship‑building skills for carriers, sales and other internal company organizations.

Skills and Qualifications

2-4 years’ experience OR BA/BS with 1-2 years’ experience in business analysis & or customer service support

Excellent customer service skills & experience

High volume data entry

Excellent verbal & written communication skills

Complex problem solving capacity

Strong organizational capabilities

Attention to detail, follow-through and ability to effectively multi‑task

Solid mathematical skills (requirement for pricing adjustments)

Typing skills (min 30 words per minute) and 10-key

Ability to work cross functionally with a team approach to accomplishing goals

Ability to work overtime and weekends as needed

Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Group-rate insurance options available immediately upon hire*

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