Tier 1 Help Desk Specialist – TS/SCI | 24/7 Secure Support

A government services provider is looking for a Tier 1 Help Desk Specialist in Maryland. The ideal candidate will have 4 years of help desk experience and a TS/SCI with Polygraph clearance. Responsibilities include monitoring service health, troubleshooting user issues, and providing support via multiple communication channels. A strong customer-focused mindset and proficiency in various certification standards are necessary for success in this role. Rotating shifts in a collaborative team environment are required. #J-18808-Ljbffr