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Direct Staffing Inc

Inbound Customer Service Specialist

Direct Staffing Inc, Quincy, Illinois, United States, 62305

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At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

Job Description Title: Customer Advocate (Inbound Customer Service Specialists) Length: Temp-to-Hire. (Decision to be hired on permanently will be based on performance after 6 months to a year). It is the hiring manager’s intention to hire on perm ALL candidates who have a positive attitude, are on time, and perform to company standards. Shift: Monday through Friday an assigned 8 hour shift between 7:00 AM and 6:00 PM.

Responsibilities

Working in a Call Center Environment

90% of the day will be spent on the phone

Providing prompt and quality customer service interactions

Document all communication in data base accurately and in a timely manner

Professionally communicate with all customers, clients and all levels within the organization

Qualities

Office Environment experience

Great attendance record

Phone experience

Professional attitude and presence

Ability to think independently and work efficiently

Must have customer service experience-retail, restaurant, call center.

Additional Information By working with Kelly in this role, you would be eligible for:

A competitive hourly pay rate with weekly checks

Online continuing education via the Kelly Learning Center

Several employee discounts

And more!

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