Customer Experience Leader — Store Ops & Coaching

A leading home improvement retailer is seeking a Customer Experience Manager in Richmond, Virginia. This role involves coaching associates, ensuring exceptional customer service, and maintaining safety standards. The ideal candidate should have at least one year of experience in retail and possess strong leadership abilities. Responsibilities include managing customer interactions and overseeing store operations to ensure a welcoming shopping environment. The position does not require direct reports, but involves significant team collaboration and training. #J-18808-Ljbffr