The Waters Senior Living Management LLC
Lead Concierge/Front Desk
The Waters Senior Living Management LLC, Minneapolis, Minnesota, United States, 55447
The mission of The Waters is 'To create a sense of community where everyone THRIVES'.
We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional, caring, and compassionate team members is essential to our mission. We want our team members to feel inspired and to THRIVE, just as our residents do.
Why The Waters?
Paid holidays; double time for holidays worked
Instant access to 50% of earned but unpaid income with OnShift
PTO, use it as you earn it
Medical and Dental Benefits available the 1st of the month
401k, fully vested
The Waters Values
T eamwork,
H umility,
R esponsibility,
I nnovation, where
V ictories are celebrated and
E very moment matters! Where you can
THRIVE !
The
Lead Concierge
is a "working team leader" role that is directly responsible for overseeing the operation of the Concierge team, serving as the face of the community and managing the hub for resident and guest activity planning. He/she models, leads, trains and monitors the performance of the Concierge team and works with the Business Operations Manager to track Concierge team performance and customer service metrics.
Qualifications
Advanced education in hospitality or related field preferred but not required
Minimum of two years' as a concierge or related position required
Leadership experience preferred but not required
Possess compassion for and commitment to hospitality, service, and excellence in elderly care
Create a fun, engaging and caring environment for our residents
Engage resident's family and friends and take time to visit with them
The Waters is an equal opportunity employer proudly committed to a diverse workforce. The Waters participates in E-Verify.
#J-18808-Ljbffr
We recognize that every team member is a direct reflection of The Waters. Attracting and investing in professional, caring, and compassionate team members is essential to our mission. We want our team members to feel inspired and to THRIVE, just as our residents do.
Why The Waters?
Paid holidays; double time for holidays worked
Instant access to 50% of earned but unpaid income with OnShift
PTO, use it as you earn it
Medical and Dental Benefits available the 1st of the month
401k, fully vested
The Waters Values
T eamwork,
H umility,
R esponsibility,
I nnovation, where
V ictories are celebrated and
E very moment matters! Where you can
THRIVE !
The
Lead Concierge
is a "working team leader" role that is directly responsible for overseeing the operation of the Concierge team, serving as the face of the community and managing the hub for resident and guest activity planning. He/she models, leads, trains and monitors the performance of the Concierge team and works with the Business Operations Manager to track Concierge team performance and customer service metrics.
Qualifications
Advanced education in hospitality or related field preferred but not required
Minimum of two years' as a concierge or related position required
Leadership experience preferred but not required
Possess compassion for and commitment to hospitality, service, and excellence in elderly care
Create a fun, engaging and caring environment for our residents
Engage resident's family and friends and take time to visit with them
The Waters is an equal opportunity employer proudly committed to a diverse workforce. The Waters participates in E-Verify.
#J-18808-Ljbffr