Communication Center Lead — People & Process Coach

A Michigan-based credit union is seeking a Communication Center Assistant Manager I to assist in directing the activities of the Communication Center personnel, ensuring quality member support. The ideal candidate will have at least one year of customer service experience, critical thinking skills, and a professional demeanor. Responsibilities include supporting personnel, monitoring performance, and resolving member complaints. This role offers a competitive wage range of $22.08 - $27.60 per hour. #J-18808-Ljbffr