Nothing Bundt Cakes is hiring: Cashier - Guest Services - Hiring Immediately! in

Join to apply for the Cashier - Guest Services - Hiring Immediately! role at Nothing Bundt Cakes . Base pay range $12.00/hr - $12.00/hr The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for guests, offers creative solutions for unique celebratory occasions, and sells our delicious cakes. The Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience, and leave a positive, lasting impression. They embody NbC core values and demonstrate a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities / Duties Promptly greets walk‑in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, following NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point‑of‑sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, including routine sweeping/mopping of the floor, dusting/cleaning of countertops, windows and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies Servant's Heart : Goes above and beyond to support the team or guest, reliable, trustworthy and responsive; keeps the good of the team or guest ahead of personal interests; displays humility and empathy. Spirit of a Champion : Demonstrates pride in responsibilities, intense drive and passion to succeed; takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control; operates with urgency and adheres to NbC brand standards. Genuine Connections : Projects warmth, enthusiasm and optimism that attracts others; builds positive, productive relationships with all team members; listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities Exhibits high energy and strong interpersonal skills; friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self‑motivated. Understands oral and written instructions and requests clarification when needed. Comfortable with new technology and able to operate a point‑of‑sale system. Understands basic arithmetic; can perform calculations and provide monetary change using U.S. currency. Capable of standing for extended periods of time and working in a fast‑paced environment. Education, Certifications and Work Experience Requirements Applicants must be 16 years of age or older. No formal education or work experience required; previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability Must have flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation $12.00 per hour Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to guests and communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S. states and Canada, there's plenty of opportunity to join our family! Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy California Applicant Privacy Policy Seniority level Entry level Employment type Full‑time Job function Other Industries Restaurants Referrals increase your chances of interviewing at Nothing Bundt Cakes by 2x. #J-18808-Ljbffr