Trinity Health System is hiring: Office Assistant, Primary Care in Dennison

Office Assistant, Primary Care – Trinity Health System Join Trinity Health System as an Office Assistant supporting primary care operations. This role is under the direction of the clinic supervisor/administrator, providing essential business office and reception duties with minimal supervision. Key Responsibilities Perform patient check‑in and complete necessary paperwork ensuring clinic and regulatory compliance. Answer, route, and direct phone calls in accordance with practice policies. Schedule appointments following office guidelines. Obtain accurate patient and insurance information, collect copays (TOS) and deductible amounts. Copy/scan patient access hard‑copy materials (ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments ensuring all necessary information is complete. Conduct all functions associated with patient checkout, including collecting patient responsibility payments and scheduling follow‑up appointments. Perform record filing, retrieval, and assist with registration documentation in electronic medical records. Confirm next‑day appointments and alert patients to required documentation, including time‑of‑service payment details. Follow up with patients regarding No‑Show Guidelines and communicate appropriate messages. Manage flow of interdepartmental, outgoing, and incoming mail. Support office supply ordering and inventory procedures as needed. Notify appropriate clinical staff of each patient’s arrival and inform patients of any appointment delays. Perform cash drawer reconciliation. Perform other duties as assigned by management. Qualifications High School Diploma or equivalent. ABR-OE certification preferred. BLS required. One year of customer service, clerical, or business‑related experience preferred. Seniority Level Entry level Employment Type Full‑time Job Function Administrative #J-18808-Ljbffr