Medical Assistant - Back Office Job at Planned Parenthood California Central Coa

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer. We welcome all applicants regardless of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law. PPCCC is a trusted provider of high‑quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC serves 28,000 people on the central coast with services such as sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. We also provide comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infections. Job Summary Primarily responsible for activities related to clients seeking reproductive services, specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non‑judgmental, empathetic manner, providing excellent customer service with a nurturing and accommodating tone towards all. Essential Functions Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols. Maintain patient records, checking for completeness, errors, and signatures. Work to ensure patient satisfaction by establishing rapport with clients and responding to their medical and educational needs in a professional, expedient manner. Provide patient education regarding reproductive, abortion, and sterilization services. Qualifications Medical Assistant Certification is required. Ability to relate to diverse communities. Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo). The starting salary for this position is $25.55/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries. Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test. #J-18808-Ljbffr