Dental Assistant Job at Western Dental & Orthodontics in Florida

As a Dental Assistant at Atlantic Smiles, patient care is your #1 priority. Your ability to value and improve the patient experience will play a major role in delivering extraordinary dental care. You support doctors during procedures and directly influence the patient’s experience while in the chair. We are looking for people who provide excellent customer service, precise procedural support, and an amiable chair-side manner. Flexibility, analytical skills, collaboration, and follow-up are essential in our state‑of‑the‑art practice environment. Responsibilities Provide exceptional customer service, with excellent chair-side manner, by making the patient the #1 priority. Be present, engaged and ready to work at all assigned shift times. Take direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs. Take, develop and mount accurate, high‑quality radiographs. Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, and transcribe the doctor’s notes. Clean, sterilize and prepare the equipment and operatory per the organization’s procedures and guidelines, prior to a patient’s appointment. Perform efficient and accurate procedures to help maintain the schedule and patient flow. Educate the patients and address their questions and/or concerns. Demonstrate good teamwork to deliver an extraordinary experience for every patient. Partner with the doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization. Assist the front office staff in scheduling patients’ follow‑up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products. When assigned by the Operations Leader, monitor the level of dental supplies and order using approved formulary. Promote and market Atlantic Smiles supported practices services and retail products. Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly. Maintain patient confidentiality through HIPAA compliance. Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood‑borne Pathogens) federal regulations. Complete all Learning Management System requirements. Qualifications Education/Certification Minimum of high school diploma or equivalent required. Current radiography certification required. Dental Assistant certification, as required by state, or ability to become certified. Current certification in Cardiopulmonary Resuscitation (CPR) preferred. Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred. Maintain annual OSHA, HIPAA and Infection Control training. Skills and Abilities Experience in a professional environment with direct patient contact preferred. Excellent positive attitude and customer service skills. Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills. Possess exceptional interpersonal and relationship building skills, including conflict resolution skills. Strong organization, planning and analytical skills. Ability to multi-task and remain calm in a rapidly changing environment. Computer proficiency and the ability to learn new programs as required. Work Environment and Conditions Overtime required as approved by Operations Leader. Travel as needed for training and to perform job functions. Safety procedures and personal protective equipment required to minimize the risks from radiographs and blood‑borne pathogens. Potential of prolonged sitting and standing. Get notified about new Dental Assistant jobs in Fernandina Beach, FL . #J-18808-Ljbffr