Phlebotomist 3 Job at Octapharma Plasma, Inc. in Cleveland

Join to apply for the Phlebotomist 3 role at Octapharma Plasma, Inc. Job Summary We’re growing fast and we encourage you to join us as a Phlebotomist 3. Because you love learning, enjoy people, and have a real heart to help, this role offers growth and development opportunities. Responsibilities Ensure total operation is compliant with state and federal regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain the highest production standards and facility compliance. Maintain high level of customer service and positive donor experience in line with company values and culture. Maintain cleanliness of work area. Review and confirm donor identification and maintain donor confidentiality per SOPs. Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedure. Label and ensure each unit and sample is labeled accurately. Execute venipunctures and plasma collection, maintaining highest standards of quality and safety. Operate the automated plasmapheresis machines, including responding to alarms and alerts, monitoring donor adverse events, and documenting exceptions. Monitor donor conditions to ensure donor comfort, safety, and plasma product quality. Maintain proper ratios for donor safety and product quality. Disconnect donors and handle disposal of biohazardous waste, including cleaning spills and following safety protocols. Perform daily, weekly, and monthly calibration/maintenance of automated plasmapheresis machines and replace equipment when needed. Maintain accurate and thorough documentation of necessary records, including machine logs. Report all unsafe situations and conditions to management. Maintain/stocks adequate inventory and replenish supplies on plasma carts. Mentor junior phlebotomists, driving training efficiencies, and serve as a Designated Trainer. Troubleshoot machine alarms/alerts and perform QCs routinely (daily/monthly). Partner with Quality Assurance on overall donor floor performance, CAPA implementations, and continuous improvement initiatives. Assist with storage room organization and follow FIFO method. Oversee donor flow, organize lunch schedules and breaks, and ensure schedule adherence. Upon completion of initial training, train as QA-Backup and/or NexSys Technician and perform related duties as required. Qualifications High school diploma or equivalent (GED) required. Any certification or licensing required by state. Minimum three (3) months’ experience in a medical or healthcare environment or equivalent education and experience preferred. Complete documentation of training prior to independent duties. Ability to speak, read, write (legibly & accurately), and understand English. Strong customer service skills. Ability to understand and follow written and verbal protocols. Basic computer knowledge and skills. Able to produce accurate and complete documentation. Ability to read and interpret safety regulations, operating and maintenance instructions, and procedure manuals. Function effectively in a fast‑paced environment with frequent interruptions. Demonstrated consistency and reliability (good attendance, punctual, flexible with schedule). Availability for daytime, evening, weekends, holidays, and extended shifts. Perform venipunctures. Effective communication skills. Enhanced collaboration and adaptability skills. Physical Requirements Ability to sit or stand for extended periods. Ability to tug, lift, and pull up to thirty‑five pounds. Ability to bend, stoop, or kneel. Use all required PPE at all times. Occupational exposure to blood‑borne pathogens. Ability to view video display terminal less than 18’’ away for extended periods. Work for up to four (4) hours at a time in temperature of -40°C or colder. Occasional exposure to and handling of dry ice. Perform precise tasks requiring repetitive small motor skills. Use assistive devices if needed for mobility or communication. Benefits Formal training. Medical, dental, and vision insurance. Health savings account (HSA). Flexible spending account (FSA). Tuition reimbursement. Employee assistance program (EAP). Wellness program. 401(k) retirement plan. Paid time off. Company‑paid holidays. Personal time. Pay Transparency Octapharma Plasma, Inc. collects plasma to create life‑saving medicines worldwide. We are expanding rapidly and rely on teamwork, compassion, and expertise to make a meaningful difference. Interested? Learn more online and apply now at: octapharmaplasma.com #J-18808-Ljbffr