M.C. Dean
Overview M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most recognizable mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long‑term system sustainability.
Why join M.C. Dean? Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
The Critical Power Group is responsible for maintaining, servicing, and troubleshooting UPS systems, batteries, and other critical infrastructure equipment. Our technicians are factory trained on most major UPS manufacturers of static equipment (e.g., MGE/APC, Liebert, Toshiba/Mitsubishi, and Powerware/Eaton). Our technicians perform preventive maintenance and equipment testing as well as emergency service calls at high‑profile government, institutional and commercial customer facilities. The Critical Power Group also provides engineering and technical support to customers and other divisions of M.C. Dean, Inc.
Responsibilities Daily travel with independent work structure
Emergency call availability 24/7 unless on PTO or Off Call
Maintain/safeguard company‑issued equipment, tools, and instruments
Battery repair & replacement; installations and replacements
Perform required preventative maintenance service to equipment under contract as scheduled
Customer contact and interface
Communicate availability status to corporate office and Team Lead or manager
Protect company proprietary information, manuals, and records
Use electronic and electrical test equipment as necessary
Coordinate and manage all on‑site subcontractors hired by M.C. Dean as necessary
Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company
Ensure work is performed to M.C. Dean Standards
Complete all required paperwork (Field Service Reports, Time Sheets, Expense Reports, and other job reports) timely and accurately
Provide technical support to customers upon request
Maintain technical documentation for study and/or review
Attend product‑specific training as company deems necessary
Cross‑train other UPS technicians as needed
Other duties as required
Additional Duties Inspect power electronic systems and controls (UPS, battery systems, Static Transfer Switches, Power Distribution Units, etc.) including initial, in‑process, visual, and final inspections; conduct maintenance operational checks, failure analysis, and repairs
Certify systems and components adhere to quality standards by signature
Review and check system drawings and specifications for accuracy and completeness; correct discrepancies and certify changes entered for record
Provide technical assistance and expertise on power electronic devices to owners and engineers; resolve technical problems and prepare reports of findings with recommendations
Maintain expertise with instruments: Digital Multimeter, Power Analyzer, Infrared Camera, Digital Camera, Insulation Test Equipment, EMI/EMF Meters, Battery Test Equipment, Oscilloscope
Require 24/7 availability when on call; overnight travel may be required at company expense
Perform other duties as assigned
Supervisory Controls Work performed under general supervision of Regional Managers and Team Leads; freedom of action within established policies and production schedules
Primary purpose: provide inspection and certification of power electronics and key components to improve reliability, availability, and quality of power
Qualifications Minimum 5+ years OEM experience (Vertiv, SCI, Cyberex, Toshiba, Mitsubishi, Gutor, APC, MGE, Schneider Electric, Powerware/Eaton) and progressively difficult experience in power electronic system maintenance and repair
Experience with UPS systems, batteries, test equipment, and associated electrical apparatuses (switchgears, panels, breakers, disconnects, ATSs, generators)
AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent field or military training
Candidate Expectations Proficiency in reading and interpreting complex technical instructions, plans, blueprints, and schematic diagrams
Strong working knowledge of NEC, maintenance practices, and quality control procedures
Demonstrated ability to evaluate complex electrical systems, perform damage assessments, estimate maintenance, parts, and manpower requirements, diagnose malfunctions, and employ testing and inspection techniques
Use of laptop computer, various software packages, and other electronic communication devices required
Strong written and oral communication skills
Future training and certification requirements: manufacturer maintenance courses, power quality training course/certification
Proficiency in Microsoft Office products preferred
Benefits A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401k retirement plan
Military Reserve pay offset
Paid maternity leave
Abilities The position requires the ability to lift, carry, and move objects weighing up to 50 pounds on a regular basis. Candidates must demonstrate physical strength and stamina to perform various tasks, including loading, unloading, operating equipment, and assisting in the transportation of materials. Proper lifting techniques and safety protocols must be followed to ensure personal and team safety. Work at various heights up to 60 feet using ladders, scaffolds, or aerial lifts. Walk, climb, lift, squat, crawl, kneel, push, pull, and reach overhead on a routine and repetitive basis. Possess good vision (corrected or uncorrected), the ability to see in color, and the ability to hear and communicate in English. Recognize when something is wrong or likely to go wrong without solving the problem. Apply general rules to specific problems to produce meaningful answers. Combine pieces of information to form general rules or conclusions. See details at close range. Listen to and understand information and ideas presented through spoken words and sentences.
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