Medical Assistant FrontBack Office Job at JOSE BARRERA MD in San Antonio

Required: Certified Medical Assistant, 1 plus yrs experience ENT/Dermatology Practice Preferred: Spanish Speaker, experience in facial plastic surgery and ear, nose and throat specialty, Medical Assistant certified Role and Responsibilities Medical Assistant Front/Back Office will provide patient care to cosmetic and ENT patients and physician support at front desk, back desk and in clinic. Check in and journey with patient through appointment – ensure all questionnaires/patient portal information complete, verify patient information, may take patient weight, temperature, blood pressure, provide doctor brief background and explanation for patient visit, dictation, instrument support and assistance when necessary, verify patient understanding (next step), check out and schedule next appointment, communicate with front desk any directives necessary, clean/turnover clinic room, follow through with any imaging/diagnostic orders, patient care coordination, records requests. MA may coordinate with and participate in operating room procedures. Sub specialty/areas of focus: Sleep Surgery (Home Sleep Testing-patient counseling and download, documentation), Research, and Facial Plastic Surgery and non-surgical patients Skills Required Attention to detail and organizational skills Comply with HIPAA, OSHA, other regulations, protect PHI, safeguard medical records, patient confidentiality. Anticipate physician needs, understand patient needs and document well (questionnaires, procedures to be done in clinic, consents, etc) Able to work closely with doctor and get along with clinic and administrative team Customer Service Driven, Professional Presentation/Etiquette Data Entry, ability to use an electronic health record Understand medical terminology, ICD-10, CPT codes) Excellent verbal and written communication Proficient in basic software (Word, database experience) Basic understanding of medical billing Phone, internet, typing skills, portal access ability/Able to work closely with doctor and get along with clinic and administrative team Understand and verify commercial insurance, Medicare, Tricare – benefit verification and application, eligibility, and authorization DUTIES: Answer phones Greet patients – cheerful, professional Patient intake-all fields, questionnaires Patient consents Manage incoming faxes Respond to emails Reminder/Appointment calls Verify insurance benefits and provide Patient Responsibility to patients Collect and post payments, produce Daily Payment Report Track promotions Scan documents, then shred Mindful HIPAA- patient confidentiality, shredding documents Records requests Patient Flow Management – rooming, check-out Front to back office communication Scheduling-phone, referrals in, in person, email Clinic entry-ensure only escorted patients, escorted vendors enter clinic Update patient data, scan documents to record Maintain office harmony, address patient issues, direct to manager when necessary Document patient encounters as necessary Assist authorizations (overflow) Waiting area maintenance - clean and inviting Track promotions at purchase Assist HST faxing/back office scanning Inventory-order, manage, track with proper documentation and efficiency, avoiding loss or waste Equipment operation-troubleshoot breakdowns, maintain supplies, call for repairs Instrument Sterilization-daily; Instrument set-up for procedures OR Room turnover, stocking, cleanliness Manage orders (DME, imaging, PSG/HST, labs) Advise patients on Home Sleep Test over-night use, maintain, prep and sterilize device Mix, prepare neurotoxin, dermal filler Process transactions Photos – taking photos, storing photos, identifying photos with “shared” permission Assist in clinic with numbing, preparing instruments, sterile field Other duties as assigned by manager(s) #J-18808-Ljbffr