Heartlandhealth
To deliver a full range of oral hygiene services and education to Heartland Health Center patient panel. Dental Assistant reports directly to Lead Dental Assistant. In compliance with Kansas Dental Board, under direct supervision of staff dentist when LDA is not present.
Duties and responsibilities
perform needed x-rays
obtain vital signs (i.e. electric and manual blood pressure)
perform needed blood glucose monitoring
set up instruments for procedures/examinations
assure all forms are completed for procedures
review health history and transfer information to the clinical note completely and accurately
Assist dentists and/or dental hygienists in daily clinical and operational activities including but not limited to:
use four-handed practices at chair side
provide proper instruments during procedure to the dentist
make chart entries under the direction of the dentist or dental hygienist
record all findings and treatment plans completely and accurately in the patient’s chart
actively participate in keeping the provider on schedule
Prepare patients for procedures and ensure that appropriate instructions and equipment are arranged and ready
Maintain a clean oral working area prior to, during and post exams/procedures
Promote an atmosphere of good dental and general health by demonstrating good personal oral hygiene
Educate patients on techniques of flossing, brushing, overall oral health, and the role of the dental care team
Clean and sterilize instruments appropriately
Follows infection control protocols and standard operating procedures
Complete required daily, monthly, and annual equipment maintenance
Wears appropriate personal protective equipment (PPE)
Lab duties include pour and trim models and fabricating trays
Remove the biohazard trash as needed
Answer patient inquiries related to pain and/or medications
Perform all duties in accordance with OSHA regulations
Is attentive to patient and provider needs including dentist and dental hygienist
Attend meetings as required (Joint Staff, Department, etc.)
Completes assigned trainings in timely manner
Perform other duties as assigned
Skills Required
Knowledge of HIPAA privacy rules and regulations
Enthusiasm for working as a member of a team in a rapidly changing environment
Willingness to educate patients and the community in oral healthcare and the role of the dental care team
Ability to manage multiple tasks and prioritize them to provide appropriate, efficient, and quality patient care
Excellent customer service skills and ability to interact with unsatisfied patients and coworkers effectively and respectfully
Ability to work well with children, elderly, and special needs patients
Excellent interpersonal, verbal, and written communication skills
Ability to anticipate and react calmly in emergency situations
Skill in establishing and maintaining effective working relationships with patients, coworkers, and the public
Ability to evaluate statistics and data and make appropriate recommendations
Ability to work under pressure
Ability to accurately document procedures in electronic record
Must be able to document in a neat, legible manner and be able to spell dental terminology correctly and use proficient grammar, spelling, and punctuation
Ability to follow written policies and procedures
Effective and efficient time management
Excellent organizational skills
Ability to work independently and use good judgment
Able to communicate with others to effectively convey information
Knowledge and experience with Microsoft Office (Word, Excel, Outlook)
Knowledge of standard office machines including copier, fax, multi-line phones, printers, scanners, etc.
BLS Certification
Qualifications
High school diploma or equivalent is required
Any combination of education and work experience that would likely provide the required knowledge and abilities is qualifying
Spanish Bilingual preferred, but not required
Must have and maintain CPR certification
Social and cultural sensitivity appropriate to ethnically and economically diverse participant and employee base
High energy, positive, ability to work autonomously, flexibility, teamwork, attention to detail, and high degree of initiative
Agrees to uphold Heartland’s guiding values of Compassion, Respect, Collaboration, and Integrity
Regular and predictable attendance is an essential function of the job
Performs assigned clinic housekeeping
Social and cultural sensitivity appropriate to ethnically and economically diverse participant- and employee-base
Disinfects operatories and patient seating between patients
Always observes universal precautions
Arrives to work on time
Attire is clean and neat.
Maintains good personal hygiene
Driving and maintaining company vehicle
Working conditions
Sits and walks throughout the day
May be exposed to infection and contagious diseases, and unpleasant patient or unit elements
Handles emergency or crisis situations
Subject to many interruptions
Must be able to function in a high stress environment
Job tasks are performed in close physical proximity to other people
Requires working indoors in environmentally controlled conditions and outdoors
Requires the ability to deal with unpleasant, angry, or discourteous people and other conflict situations
Physical requirements
Requires repeating the same physical activities or mental activities over and over
Requires walking and standing
Requires using hands to handle, control, or feel objects, tools, or controls
Requires bending or twisting
Requires lifting equipment less than 100 lbs. (loading and unloading equipment)
Details
Hours M – F from 7:30 am – 7 pm as needed. (approx. 40 hours per week)
Hours are approximate and may be altered by supervisor(s) as needed.
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