Badger Meter Inc is hiring: Customer Success Data Analyst in Milwaukee

* **Purpose-driven work** that makes a real difference in communities around the globe.* **Career growth and development opportunities** designed to help you achieve your potential.* **A supportive, inclusive** **culture** where collaboration and creativity thrive.This is an exciting opportunity for professionals who want to combine **data-driven decision-making** with **customer engagement** while building a career in a rapidly growing industry.### **Why This Role Matters*** **Impact on Growth:** Your analysis will uncover trends, risks, and opportunities that help expand Badger Meter’s footprint and revenue streams.* **Career Development:** Gain hands-on experience with advanced analytics tools, cross-functional collaboration, and strategic customer success initiatives—positioning you for future leadership roles in analytics, product strategy, or customer success management.* **Innovation at Scale:** Be part of a team that transforms data into insights, influencing product enhancements and service offerings for thousands of customers.### **Key Responsibilities*** **Analytics & Insights** + Monitor BEACON profiles and analyze usage data to identify patterns, risks, and growth opportunities. + Develop actionable insights for upselling, cross-selling, and improving customer engagement. + Provide data-driven feedback to internal teams for continuous product and process improvement.* **Customer Success** + Assist with onboarding new customers and ensure smooth adoption of BEACON features. + Deliver regular business reviews and performance reports to customers, highlighting key metrics and recommendations.* **Collaboration** + Partner with Sales, Product, Support, and Engineering teams to resolve issues and enhance customer experience. + Act as the voice of the customer, sharing insights that shape product development and service strategies.* **Data Management** + Maintain accurate records of customer interactions, commitments, and feedback for analysis and reporting.### **Qualifications*** Bachelor’s degree in **Business, Data Analytics**, or related field (or equivalent experience).* 2+ years in customer success, business analysis, or similar role.* Strong analytical skills with proficiency in **data visualization and reporting tools**.* Excellent communication and collaboration abilities.* Experience with CRM and customer success platforms preferred.### **What You’ll Gain*** Exposure to **cutting-edge analytics tools** and methodologies.* Opportunities to influence **strategic decisions** that drive company growth.* A clear path for advancement into roles such as **Customer Success Specialist**, **Data Analyst**, or **Product Specialist**.Join Badger Meter as a **Customer Success Analyst** and play a pivotal role in shaping the future of smart water solutions. This position goes beyond customer support—it’s about leveraging **data analytics** to deliver actionable insights that enhance customer experience, drive product adoption, and fuel company growth. Your work will directly influence customer retention, identify revenue opportunities, and contribute to Badger Meter’s mission of delivering innovative water management solutions worldwide.* Competitive Pay* Annual Bonus* Eligible for Annual Pay Increases* Comprehensive Health, Vision, and Dental Coverage* 15 days Paid Time Off + 11 Paid Holidays* Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!* Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more* Educational Assistance – Tuition Reimbursement up to $5,250* Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage* Health Savings Account (HSA) & Flexible Spending Account (FSA) options #J-18808-Ljbffr