Rowan
Position: Piercing Studio Nurse
Rowan's Piercing Studio Nurse reports to the Studio Manager and is dedicated to providing a safe, clean, and joyful ear‑piercing experience for all customers.
What You’ll Do
Customer Service:
Create magical, memorable experiences by combining top‑notch clinical care with a celebratory atmosphere during each piercing session.
Ensure customer safety and comfort and maintain a smooth flow of care.
Provide confident, clear, and professional communication with clients throughout their entire experience.
Educate customers on after‑care, promoting Rowan’s After Care to support healing and well‑being.
Conduct thorough ear evaluations to determine the perfect earring placement and offer personalized styling advice.
Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan’s clinical piercing standards.
Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination.
Use expert knowledge of skin care and infection control to provide professional and personalized piercing services.
Studio Support:
Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
Show flexibility by filling shifts as needed.
May mentor and train new nurses, upholding Rowan’s Clinical Piercing Standards through shadowing and observation.
Stay attentive to anything that could impact the customer experience and quickly report issues to management while collaborating to resolve them.
Inventory and Supplies:
Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are stocked with necessary supplies and ready for customer needs.
Sterilize jewelry and needle piercing instruments to maintain safety and cleanliness.
Studio Operations:
Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.
Sales:
Deliver high‑quality performance to support key studio metrics, including revenue growth and efficiency in piercing services.
Educate customers on Rowan After Care and the benefits of purchasing additional hypoallergenic jewelry to promote healing and boost average order value.
Reporting and Communication:
Quickly address and elevate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.
Qualifications
Required certifications: Active RN or LPN/LVN license.
Professional and engaging customer care approach.
Warm, friendly team player with an entrepreneurial spirit.
Excited to create celebratory, memorable experiences for customers.
Skilled in providing both technical and non‑technical information to customers and community members.
Interest in working in a retail environment with sales goals.
Obsessive attention to detail.
Availability to work a flexible schedule, including peak times such as holidays and weekends.
Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.
Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.
Nurse Benefits & Perks
Compensation: $24 per hour + 100% of earned tips.
Nurses typically earn an additional $25 per hour in tips once fully trained. Tips vary by location.
Ongoing training and career pathways to grow your nursing career at Rowan.
Paid accrued vacation and sick time for full‑time employees.
Medical, dental, and vision health plans for full‑time employees.
Employee Assistance Program (EAP) resources.
401(k) and Roth IRA plans.
Generous employee discounts on Rowan products and services.
Team member referral bonus plan for studio positions.
Equal Opportunity Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status, or any other consideration made unlawful by federal, state, or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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What You’ll Do
Customer Service:
Create magical, memorable experiences by combining top‑notch clinical care with a celebratory atmosphere during each piercing session.
Ensure customer safety and comfort and maintain a smooth flow of care.
Provide confident, clear, and professional communication with clients throughout their entire experience.
Educate customers on after‑care, promoting Rowan’s After Care to support healing and well‑being.
Conduct thorough ear evaluations to determine the perfect earring placement and offer personalized styling advice.
Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan’s clinical piercing standards.
Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination.
Use expert knowledge of skin care and infection control to provide professional and personalized piercing services.
Studio Support:
Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
Show flexibility by filling shifts as needed.
May mentor and train new nurses, upholding Rowan’s Clinical Piercing Standards through shadowing and observation.
Stay attentive to anything that could impact the customer experience and quickly report issues to management while collaborating to resolve them.
Inventory and Supplies:
Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are stocked with necessary supplies and ready for customer needs.
Sterilize jewelry and needle piercing instruments to maintain safety and cleanliness.
Studio Operations:
Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.
Sales:
Deliver high‑quality performance to support key studio metrics, including revenue growth and efficiency in piercing services.
Educate customers on Rowan After Care and the benefits of purchasing additional hypoallergenic jewelry to promote healing and boost average order value.
Reporting and Communication:
Quickly address and elevate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.
Qualifications
Required certifications: Active RN or LPN/LVN license.
Professional and engaging customer care approach.
Warm, friendly team player with an entrepreneurial spirit.
Excited to create celebratory, memorable experiences for customers.
Skilled in providing both technical and non‑technical information to customers and community members.
Interest in working in a retail environment with sales goals.
Obsessive attention to detail.
Availability to work a flexible schedule, including peak times such as holidays and weekends.
Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.
Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.
Nurse Benefits & Perks
Compensation: $24 per hour + 100% of earned tips.
Nurses typically earn an additional $25 per hour in tips once fully trained. Tips vary by location.
Ongoing training and career pathways to grow your nursing career at Rowan.
Paid accrued vacation and sick time for full‑time employees.
Medical, dental, and vision health plans for full‑time employees.
Employee Assistance Program (EAP) resources.
401(k) and Roth IRA plans.
Generous employee discounts on Rowan products and services.
Team member referral bonus plan for studio positions.
Equal Opportunity Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status, or any other consideration made unlawful by federal, state, or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr