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LensCrafters

LensCrafters - Licensed Optician

LensCrafters, Palm Desert, California, us, 92261

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Requisition ID:

912759

Store #:

000885 LensCrafters

Position:

Full-Time

LensCrafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life, because learning from the best makes us all better, and because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that’s why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high‑quality eyewear which exceeds our customers’ expectations.

Major Duties & Responsibilities

Welcome all customers, set expectations with customers

Custom fit glasses and precisely place prescription in lenses

Acts as a leader in optical acumen

Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs

Assist team with complex product needs and prescriptions

Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools

Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied and expectations are exceeded, solution driven

Ability to multi‑task, prioritize and manage time with competing priorities

Strive to achieve exceptional results on Brand KPIs and competencies

Take pride in store appearance, help keep store clean, attractive and organized

Inform management of safety opportunities; demonstrate safe work practices

Resourceful, self‑motivated with a desire for continual learning, improvement and results

Adhere to company policies and procedure, including discounts, promotions and inventory management

Basic Qualifications

High School graduate or equivalent

State Licensure

Optical dispensing experience

Strong customer service skills: communicator, listener and team builder

Knowledge of current store merchandise

Strong basic math skills

Awareness of current fashion trends

Selling skills – ability to use and carry an iPad/tablet

Familiarity with POS, computers and calculators

Embrace new technology and change

Preferred Qualifications

Previous customer service and retail experience

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Seniority level Entry level

Employment type Full‑time

Job function Health Care Provider

Industries Marketing Services

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