Heartland Dental
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Dental Office Assistant
role at
Heartland Dental . Benefit from 20+ years of industry‑leading experience and a supportive environment that encourages learning and teamwork.
Location: Washington, DC Salary: $55,000.00–$65,000.00
More About The Role
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and paid time off (PTO)
Front‑loaded education and training, helping you develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry‑leading experience that offers unlimited growth potential
Access to on‑demand Daily Pay
About Olde Town Laurel Dental, like each Heartland Dental‑supported office, is unique to the community and the patients they serve.
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment
Excellent communication and organizational skills
Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training will be required; must protect PHI and maintain data safeguards
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Experience with Dentrix or other dental software
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person) periodically throughout the year
Tuberculosis (TB) test required for all new hires in dental office positions, completed prior to starting employment. Not applicable in the state of FL & TN.
Who is Heartland Dental? Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. All Heartland Dental‑supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Dental Office Assistant
role at
Heartland Dental . Benefit from 20+ years of industry‑leading experience and a supportive environment that encourages learning and teamwork.
Location: Washington, DC Salary: $55,000.00–$65,000.00
More About The Role
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and paid time off (PTO)
Front‑loaded education and training, helping you develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry‑leading experience that offers unlimited growth potential
Access to on‑demand Daily Pay
About Olde Town Laurel Dental, like each Heartland Dental‑supported office, is unique to the community and the patients they serve.
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment
Excellent communication and organizational skills
Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training will be required; must protect PHI and maintain data safeguards
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Experience with Dentrix or other dental software
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person) periodically throughout the year
Tuberculosis (TB) test required for all new hires in dental office positions, completed prior to starting employment. Not applicable in the state of FL & TN.
Who is Heartland Dental? Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. All Heartland Dental‑supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr