Naples Comprehensive Health - NCH
Patient Registrar Admitting NN
Naples Comprehensive Health - NCH, Naples, Florida, United States, 33939
Patient Registrar Admitting NN – Naples Comprehensive Health – NCH
Location: 11190 Health Park Blvd, Naples, FL, 34110
Employment Type: Full Time
Work Schedule: 8 Hour Day
About NCH NCH is an independent, locally governed non‑profit delivering premier comprehensive care. Our health system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized quality health care. NCH is transforming into an Advanced Community Healthcare System™ and we’re proud to: provide higher acuity care and Centers of Excellence; offer Graduate Medical Education and fellowships; have endowed chairs; conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan. Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there’s always more at NCH – for you and every person we serve together. Visit nchjobs.org to learn more.
Job Summary The Patient Registrar is responsible for obtaining and accurately entering updated demographics and insurance information into the computer system, receiving required documentation from patients, and performing registration for patients entering through inpatient, outpatient or emergency services. The role secures all information necessary for patient and third‑party claims processing, verifies benefits or obtains authorization, explains policies, secures signatures, and completes billing and account resolution functions. The Patient Registrar also collects deposits or co‑pays, performs pre‑authorization services, LMRP verifications, Medicare verification, return mail corrections, receptionist duties and daily reports.
Essential Duties And Responsibilities
Completes all required registration/billing information accurately and timely in the host system, either bedside or at the designated registration location.
Prepares ID armband, barcode label sheets and obtains all applicable signatures as needed for registration.
Proficient in using Patient Accounting Registration software, scanning process, phone system, and maintaining accuracy requirements.
Works with bed utilization to move patients to a unit, arranging transport as necessary.
Trains and assists new employees in coordination with the Revenue Cycle Trainer protocol.
Completes all required insurance verification, LMRP and confirms authorizations using all applicable tools.
Reviews registration for indicators from Financial Counselors to ensure all documentation for resolution are complete before releasing patient for services.
Assists patients with financial information, reviews ability to pay, collects deposits, deductibles or co‑payments or refers patients to eligibility vendor or Financial Counselor when applicable.
Documents payments received, applies correct codes in cash posting journal in compliance with GL numbers, balances daily journals and/or cash bank.
Reviews accuracy of registration, correcting errors before end of shift, ensuring accurate demographics, financial class selection, system codes, and documentation in patient account notes. Meets or exceeds department productivity standards.
Answers patients’ questions regarding the Patient Bill or Rights, Medicare Bill or Rights, HIPAA, ABN and other PFS related questions.
Transfers patients within the patient accounting system according to established procedure.
Education, Experience And Qualifications
Minimum of a High School Diploma or GED required.
Minimum of 1 year of experience preferred.
Must be able to prioritize and work independently.
Good customer service and communication skills.
Basic computer knowledge: ability to operate a PC, create/save/print documents, input data.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Hospitals and Health Care
Referrals increase your chances of interviewing at Naples Comprehensive Health – NCH by 2x.
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Location: 11190 Health Park Blvd, Naples, FL, 34110
Employment Type: Full Time
Work Schedule: 8 Hour Day
About NCH NCH is an independent, locally governed non‑profit delivering premier comprehensive care. Our health system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized quality health care. NCH is transforming into an Advanced Community Healthcare System™ and we’re proud to: provide higher acuity care and Centers of Excellence; offer Graduate Medical Education and fellowships; have endowed chairs; conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan. Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there’s always more at NCH – for you and every person we serve together. Visit nchjobs.org to learn more.
Job Summary The Patient Registrar is responsible for obtaining and accurately entering updated demographics and insurance information into the computer system, receiving required documentation from patients, and performing registration for patients entering through inpatient, outpatient or emergency services. The role secures all information necessary for patient and third‑party claims processing, verifies benefits or obtains authorization, explains policies, secures signatures, and completes billing and account resolution functions. The Patient Registrar also collects deposits or co‑pays, performs pre‑authorization services, LMRP verifications, Medicare verification, return mail corrections, receptionist duties and daily reports.
Essential Duties And Responsibilities
Completes all required registration/billing information accurately and timely in the host system, either bedside or at the designated registration location.
Prepares ID armband, barcode label sheets and obtains all applicable signatures as needed for registration.
Proficient in using Patient Accounting Registration software, scanning process, phone system, and maintaining accuracy requirements.
Works with bed utilization to move patients to a unit, arranging transport as necessary.
Trains and assists new employees in coordination with the Revenue Cycle Trainer protocol.
Completes all required insurance verification, LMRP and confirms authorizations using all applicable tools.
Reviews registration for indicators from Financial Counselors to ensure all documentation for resolution are complete before releasing patient for services.
Assists patients with financial information, reviews ability to pay, collects deposits, deductibles or co‑payments or refers patients to eligibility vendor or Financial Counselor when applicable.
Documents payments received, applies correct codes in cash posting journal in compliance with GL numbers, balances daily journals and/or cash bank.
Reviews accuracy of registration, correcting errors before end of shift, ensuring accurate demographics, financial class selection, system codes, and documentation in patient account notes. Meets or exceeds department productivity standards.
Answers patients’ questions regarding the Patient Bill or Rights, Medicare Bill or Rights, HIPAA, ABN and other PFS related questions.
Transfers patients within the patient accounting system according to established procedure.
Education, Experience And Qualifications
Minimum of a High School Diploma or GED required.
Minimum of 1 year of experience preferred.
Must be able to prioritize and work independently.
Good customer service and communication skills.
Basic computer knowledge: ability to operate a PC, create/save/print documents, input data.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Hospitals and Health Care
Referrals increase your chances of interviewing at Naples Comprehensive Health – NCH by 2x.
#J-18808-Ljbffr