Heartland Dental
Join to apply for the
Dental Office Assistant
role at
Heartland Dental .
Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each dental office and foster a strong team‑building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
We value hard‑working, motivated individuals with a passion for helping our team provide the best patient care to the communities they serve. Our latest Newsweek recognition for America’s Greatest Workplaces and diversity demonstrates our dedication to a supportive workplace.
Those with a minimum of 1 year front‑office experience will be strongly considered for this role.
Required schedule: Monday - Friday 7:30 AM – 5:00 PM.
More About the Role
Greet and welcome patients as they enter the office to create a great first impression.
Manage front‑office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
Utilize Dentrix for patient scheduling and record maintenance. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims, verify benefits, and explain coverage.
Post insurance and patient payments and process accounts receivables.
Review treatment plan fees and payment options with patients.
Partner with providers and team to implement Heartland Dental systems to optimize office potential.
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
Front‑loaded education and training to develop your full potential.
Opportunity to be part of a secure company with 20+ years of industry‑leading experience and unlimited growth potential.
Access to on‑demand Daily Pay.
About American Family Dentistry – Memphis Poplar
Join a 7‑person team that thrives on collaboration, communication, and community.
A fast‑paced and family‑oriented atmosphere.
Office equipped with modern technology and equipment.
Minimum Qualifications Experience working in a fast‑paced, customer‑centric environment.
Excellent communication and organizational skills.
Knowledge of PHI and HIPAA requirements; regular training required.
Preferred Experience
1+ year experience in a dental or medical setting.
1+ year experience with insurance billing and accounts receivable.
Experience with Dentrix or other dental software.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Ability to lift up to 15 pounds at times.
Availability to attend virtual training sessions or in‑person sessions throughout the year.
TB test required for all new hires; completed before starting employment.
Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non‑clinical administrative support services to more than 3,000 doctors across 39 states and over 1,800 dental offices. We are committed to delivering the highest quality dental care and experiences to the communities we serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Dental Office Assistant
role at
Heartland Dental .
Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each dental office and foster a strong team‑building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
We value hard‑working, motivated individuals with a passion for helping our team provide the best patient care to the communities they serve. Our latest Newsweek recognition for America’s Greatest Workplaces and diversity demonstrates our dedication to a supportive workplace.
Those with a minimum of 1 year front‑office experience will be strongly considered for this role.
Required schedule: Monday - Friday 7:30 AM – 5:00 PM.
More About the Role
Greet and welcome patients as they enter the office to create a great first impression.
Manage front‑office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
Utilize Dentrix for patient scheduling and record maintenance. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims, verify benefits, and explain coverage.
Post insurance and patient payments and process accounts receivables.
Review treatment plan fees and payment options with patients.
Partner with providers and team to implement Heartland Dental systems to optimize office potential.
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
Front‑loaded education and training to develop your full potential.
Opportunity to be part of a secure company with 20+ years of industry‑leading experience and unlimited growth potential.
Access to on‑demand Daily Pay.
About American Family Dentistry – Memphis Poplar
Join a 7‑person team that thrives on collaboration, communication, and community.
A fast‑paced and family‑oriented atmosphere.
Office equipped with modern technology and equipment.
Minimum Qualifications Experience working in a fast‑paced, customer‑centric environment.
Excellent communication and organizational skills.
Knowledge of PHI and HIPAA requirements; regular training required.
Preferred Experience
1+ year experience in a dental or medical setting.
1+ year experience with insurance billing and accounts receivable.
Experience with Dentrix or other dental software.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Ability to lift up to 15 pounds at times.
Availability to attend virtual training sessions or in‑person sessions throughout the year.
TB test required for all new hires; completed before starting employment.
Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non‑clinical administrative support services to more than 3,000 doctors across 39 states and over 1,800 dental offices. We are committed to delivering the highest quality dental care and experiences to the communities we serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr