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Walmart

(USA) .com Systems Operator S5 external

Walmart, Phila, Pennsylvania, United States

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Position Summary Are you currently a Walmart associate?

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Schedule Work Shift Description: 1700-0500 SA SU FR 0L Descripción del turno de trabajo: 1700-0500 S D V 0L

Various schedules may be available and the details will be discussed during the interview process.

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing e.g., customers, suppliers, associates

Coordinate and support security measures to safeguard information against accidental or unauthorized damage, modification or disclosure

Maintain operation of system hardware through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues

Provide support to internal and external customers by researching data on system and network related issues

Respond to and resolve critical systems issues e.g., system or hardware down; respond and follow up on urgent customer requests

Respond to internal and external customer calls related to orders, claims, damages, billing issues, etc. by researching and resolving system‑related issues

Troubleshoot all system and user issues — hardware and software; report issues and status to manager, leader or customer throughout the troubleshooting process

Install, monitor, maintain and repair system hardware, software and peripheral equipment following design or installation specifications

Perform daily administrative tasks including pass‑down reports, billing, user access coding, filing, etc.

Systems Operations / Data Processing

Maintains operation of system hardware and software through monitoring functionality, preventative maintenance, identifying and reporting or resolving performance issues by following appropriate guidelines and procedures

Responds to critical systems issues and urgent customer requests in a timely manner

Tells management about security risks and system damage, modification or disclosure

Informs management when tools and supplies required for systems operation/data processing are unavailable or broken

Core Values

Respect the Individual

— Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent

Works as a team builds strong and trusting relationships; communicates with impact, energy and positivity to motivate and influence

Strengthens the team by helping develop and mentor others; recognizes others’ contributions and accomplishments

Act with Integrity — Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us

Act with Integrity — Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent

Serve our Customers and Members — Delivers results while putting the customer first

Make decisions based on reliable information; balance short and long‑term priorities; consider how own work impacts the team's ability to deliver on our purpose for all stakeholders

Strive for Excellence — Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience

Strive for Excellence — Drives continuous improvement; is open to and uses new technologies and skills; supports others through change

Benefits

Health benefits

include medical, vision and dental coverage

Financial benefits

include 401(k), stock purchase and company‑paid life insurance

Paid time off benefits

include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits

include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Hourly Wage Range $24.00 - $27.50 per hour.* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Associate’s Degree in an information systems related field (e.g., computer science, management information systems)

OR 6 months experience as a Walmart Logistics associate and 6 months experience using and maintaining computer applications (e.g., networking, troubleshooting, email, spreadsheets, word processing)

OR 1 year experience in an information systems related field (e.g., computer science, management information systems)

Preferred Qualifications

6 months experience working with Walmart Logistics applications (e.g., Global Logistics Systems (GLS), Trailer Manifest System (TMS), Global Distribution Systems (GDS), IBM CICS (Host))

Both 1 year work experience maintaining and troubleshooting computer systems (e.g., networks, computer hardware and software) and 1 year experience with MS‑Office software (Outlook, Excel, Word) to communicate with customers and associates, track information and maintain records

Primary Location 1000 DOUGLAS HILLS RD, LITHIA SPRINGS, GA 30122-3623, United States of America

Drug‑Free Workplace Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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