BEST Crowd Management
Spokane Public Facilities District - Event Staff
BEST Crowd Management, Spokane, Washington, United States, 99254
Job Title: Spokane Public Facilities District - Event Staff
Company: BEST Crowd Management
Location: Spokane, WA
Pay: $18/hr
Job Type: Part-time
Summary Join the dynamic and customer‑focused team at BEST Crowd Management as an Event Services Staff member. You will be an essential part of creating memorable experiences for event attendees. We are seeking individuals who are enthusiastic, reliable, and passionate about delivering exceptional customer service.
Responsibilities
Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor.
Assist with event set‑up, including equipment arrangement, signage placement, and other tasks as assigned.
Monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies.
Answer questions and provide information about the event, facilities, and amenities to attendees.
Direct attendees to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
Handle and resolve customer inquiries, complaints, or issues in a professional and timely manner.
Collaborate with event staff, vendors, and other team members to ensure smooth event operations.
Assist with crowd control measures, as necessary, to maintain a safe and enjoyable environment for all attendees.
Adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence.
Requirements
Be at least 18 years old (age requirements may vary based on local regulations).
Possess a high school diploma or equivalent (some college education is preferred).
Previous experience in customer service, hospitality, or event‑related roles is advantageous.
Excellent communication and interpersonal skills to interact effectively with diverse individuals.
Strong problem‑solving abilities and the capacity to remain calm and professional in high‑pressure situations.
Flexibility to work evenings, weekends, and holidays, based on event schedules.
Physical stamina to stand, walk, and engage in physical activities for extended periods.
Demonstrated reliability, punctuality, and a strong work ethic.
Benefits
Enjoy competitive pay based on your experience and qualifications.
Opportunities for career growth and advancement within the company.
Training and development programs to enhance your skills and knowledge.
Flexible scheduling options to accommodate your personal needs.
Positive and supportive work environment that values diversity and inclusion.
EEOC Statement It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
Seniority Level Entry level
Employment Type Part‑time
Job Function Management and Manufacturing
Industry Events Services
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Location: Spokane, WA
Pay: $18/hr
Job Type: Part-time
Summary Join the dynamic and customer‑focused team at BEST Crowd Management as an Event Services Staff member. You will be an essential part of creating memorable experiences for event attendees. We are seeking individuals who are enthusiastic, reliable, and passionate about delivering exceptional customer service.
Responsibilities
Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor.
Assist with event set‑up, including equipment arrangement, signage placement, and other tasks as assigned.
Monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies.
Answer questions and provide information about the event, facilities, and amenities to attendees.
Direct attendees to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
Handle and resolve customer inquiries, complaints, or issues in a professional and timely manner.
Collaborate with event staff, vendors, and other team members to ensure smooth event operations.
Assist with crowd control measures, as necessary, to maintain a safe and enjoyable environment for all attendees.
Adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence.
Requirements
Be at least 18 years old (age requirements may vary based on local regulations).
Possess a high school diploma or equivalent (some college education is preferred).
Previous experience in customer service, hospitality, or event‑related roles is advantageous.
Excellent communication and interpersonal skills to interact effectively with diverse individuals.
Strong problem‑solving abilities and the capacity to remain calm and professional in high‑pressure situations.
Flexibility to work evenings, weekends, and holidays, based on event schedules.
Physical stamina to stand, walk, and engage in physical activities for extended periods.
Demonstrated reliability, punctuality, and a strong work ethic.
Benefits
Enjoy competitive pay based on your experience and qualifications.
Opportunities for career growth and advancement within the company.
Training and development programs to enhance your skills and knowledge.
Flexible scheduling options to accommodate your personal needs.
Positive and supportive work environment that values diversity and inclusion.
EEOC Statement It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
Seniority Level Entry level
Employment Type Part‑time
Job Function Management and Manufacturing
Industry Events Services
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