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Immigrant and Refugee Community Organization

Family Support Specialist

Immigrant and Refugee Community Organization, Ontario, Oregon, United States, 97914

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Description The Immigrant and Refugee Community Organization (IRCO) is a non‑profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org.

Job Type Full‑time

Position Family Support Specialist

Job Class / Grade Specialist 1 / Grade 8

Wage Starting at $48,600 per year

Location IRCO Eastern Oregon, 723 S. Oregon St, Ontario, OR 97914 (On‑site position)

Program(s) Healthy Families Eastern Oregon

Sector Home Visiting / Early Learning Services

Requirements

High School Diploma/GED required

1–2 years of experience working with or providing services to children and their families

Valid driver's license and current auto insurance; use of automobile during work hours

English & Spanish bilingual required

Eligibility Notice This job announcement describes the general nature and level of work. It is not an exhaustive list of all responsibilities, duties, and skills required.

Program Summary Healthy Families Eastern Oregon is a free, voluntary home‑visiting program that supports expectant parents and families with young children by promoting early childhood relational health and positive parent‑child relationships. Trained Family Support Specialists (FSS) partner with families through regular home visits to support healthy child development and strengthen family well‑being. The program follows the Healthy Families America evidence‑based model and is funded in part through the Maternal, Infant, and Early Childhood Home Visiting Program.

Position Summary IRCO seeks a Family Support Specialist (FSS) aligned with the priorities of the Department of Early Learning and Care, Healthy Families Oregon, Oregon Health Authority, and the Maternal, Infant, and Early Childhood Home Visiting Program.

Essential Functions Home Visits (53%)

Conduct regular, planned home visits using a strengths‑based, family‑centered approach to support positive parenting, child development, and family well‑being.

Apply knowledge of parent‑child interaction, child development, and the impact of stress, trauma, and adversity to support protective factors and reduce risk factors associated with child abuse and neglect.

Administer approved screening and assessment tools (FROG Scale, ASQ, ASQ‑SE, depression, intimate partner violence).

Use assessment results to identify family strengths, priorities, and concerns.

Partner with families during visits to support family‑driven goal development and progress.

Teach, model, and reinforce problem‑solving, coping, and parenting strategies, including developmentally appropriate parent‑child activities and interactive play.

Facilitate referrals and support families in accessing healthcare, mental health, social services, and community resources.

HV Preparation, Follow‑up, Documentation, and Travel (35%)

Develop and maintain Family Service Plans based on assessment results and family priorities.

Prepare curriculum, activities, and referrals for upcoming visits.

Record weekly observations, activities, data tracking, and case management in the HFO Database.

Act as liaison between families and community agencies to support access to needed services.

Complete monthly reports and submit data as requested.

Travel throughout Baker and Malheur Counties for home visits.

Supervision and Training (12%)

Participate in 1.5–2 hours per week of reflective supervision with a supervisor.

Attend staff meetings, team meetings, and trainings as required.

Participate in ongoing monthly and annual training required by the program and organization.

Meet prescriptive programming guidelines.

Secondary Functions

Maintain confidentiality.

Attend community meetings/events as program representative and outreach.

Project special projects as assigned by program leaders.

Maintain regular communications with program, team, and organization staff.

Education & Experience Any combination of education and experience that demonstrates the ability to perform the duties of the position is qualifying. Typically includes:

High School Diploma/GED.

1–2 years of experience providing services to children and families.

Demonstrated knowledge and skill in parenting education, infant and child development, nutrition, preventive healthcare, and home‑visiting practices.

Engaging families experiencing stress or adversity using a strengths‑based approach.

Establish and maintain trusting relationships with families.

Work respectfully with individuals from various backgrounds and belief systems.

Build reflective capacity, including openness to supervision and self‑reflection.

Project a professional image in person, by phone, and in the community.

Proficiency in Microsoft Office.

Team collaboration skills.

Preferred Qualifications

Infant mental health endorsement preferred.

Physical, Mental, & Environmental Requirements

On‑site, in‑person position.

Use evidence‑informed curriculum adaptable to families' desires, goals, and service plans.

Creativity and planning skills for multiple visits weekly.

Extensive ongoing training per HFA/HFO and MIECHV specifications.

Work independently and as part of a team.

Extensive documentation, writing, and data input.

Drive through Baker and Malheur Counties for visits.

Flexibility to work with family schedules and differences.

Supervisory Responsibilities Positions at this level are not responsible for supervisory functions but may occasionally orient or train new employees or volunteers.

What We Offer

Many flexible working arrangements and schedule.

Amazing opportunity to work with people from all over the world.

Work that helps your community.

3 to 6 weeks of PTO per year.

401(k) match of over 100% on first 5%, immediate vesting.

3% match for student loans or college savings.

12 paid holidays and 1 floating holiday.

Medical & dental insurance options with 90% coverage for employee and families, no deductibles.

Employer‑paid life, short‑term, and long‑term disability insurance.

Flexible spending account.

Required Engagement Engage fully in recommended professional development and other assigned or required training activities.

How to Apply

Complete the IRCO application through our Careers Portal.

Upload your resume and cover letter addressing your qualifications for this position to IRCO Careers.

For questions about this position, email jobs@irco.org.

Please note that physical applications are accepted at IRCO's main office, 10301 NE Glisan, Portland, OR 97220. Due to high volume of applications, we will not be able to contact applicants or return calls about applications. Complete applications should include a cover letter, resume, and IRCO application.

Equal Opportunity Statement IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.

Salary Description Starting at $48,600 per year.

Seniority Level Entry level.

Employment Type Full‑time.

Job Function Other.

Industries Non‑profit Organizations.

Referrals increase your chances of interviewing at IRCO by 2x.

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