Blood Bank of Alaska
Fairbanks Donor Service Technician/Phlebotomist
Blood Bank of Alaska, Fairbanks, Alaska, United States, 99712
Fairbanks Donor Service Technician/Phlebotomist
1 day ago – Be among the first 25 applicants.
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Wellness resources
Entry Level. No Experience Needed. Starting Pay $22.00 Full-Time Position Please Note: You must complete a Blood Bank of Alaska Application for consideration. Position Summary Position Title: Fairbanks Donor Service Technician
Department: Collections
Reports To: Fairbanks Center Manager
Position(s) Supervised: None
Perform screenings and phlebotomy of blood donors, including vitals, health history questions, and blood collection.
Essential Duties And Responsibilities
Register potential blood donors at the facility or on mobile drives.
Review Donor History Forms (DHF) for completeness and consult with RN/Medical Director as needed.
Perform vital sign checks and finger stick for hematocrit, and conduct confidential donor interviews.
Verify donors have read and understood pre/post donation instructions and the AIDS information sheet.
Label specimen tubes and blood donation bags according to donation type.
Complete donation procedure per standard operating procedures, observe for adverse reactions, and treat as needed.
Maintain proficiency in all donor processing areas.
Recruit and schedule potential blood donors.
Conduct daily, monthly, and quarterly quality control procedures per SOPs.
Maintain open communication with supervisors and support services.
Perform duties in compliance with regulatory and accrediting agencies, including OSHA and cGMP.
Work cooperatively with staff to ensure quality product and customer service.
Maintain donor and employee confidentiality.
Document required information on appropriate records.
May perform additional roles as trained, including preparing standard and special blood components, blood product distribution, and inventory maintenance.
Resolve customer complaints/issues immediately with relevant departments.
Support BBA values, quality objectives, and customer service standards.
Help maintain a positive image of BBA throughout the community and Alaska.
Promote a cooperative work environment toward objectives.
Customer Interaction / Problem Solving
Maintain a high standard of courteous, enthusiastic service to internal and external customers.
Prioritize customer needs in face‑to‑face or telephone contact, delivering timely, accurate, professional service.
Demonstrate strong problem‑solving skills.
Qualification Requirements General Knowledge, Skills, and Abilities:
Strong interpersonal and communication skills.
Ability to foster a customer‑focused working environment.
Good organizational skills.
Problem‑solving and quality decision‑making skills.
Knowledge of general safety and quality assurance procedures.
Strong writing skills.
Ability to instruct and train continuously.
Ability to maintain confidentiality.
Strong computer skills.
Education Prior experience working in a blood bank preferred. Prior experience performing phlebotomy in a medical setting strongly preferred. Demonstrated work experience obtained through one of the approved certification processes.
Experience Minimum one year of phlebotomy experience preferred, preferably in a fast‑paced, highly regulated environment.
Certificates, Licenses, Etc. Minimum: CPR; First Aid; Current Driver’s License.
Preferred: National Phlebotomy Certification; Certified Medical Assistant; Certified Nursing Assistant; Emergency Medical Technician. Other certifications will be evaluated individually. Prior military or blood‑banking experience may be considered as a substitute.
Work Environment
Potential hazard due to exposure to blood or other infectious materials.
Blood Bank of Alaska follows OSHA Blood‑Borne Pathogens Standards.
Ability to stand for long periods and lift up to 50 lbs.
Referrals increase your chances of interviewing at Blood Bank of Alaska by 2x.
#J-18808-Ljbffr
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Wellness resources
Entry Level. No Experience Needed. Starting Pay $22.00 Full-Time Position Please Note: You must complete a Blood Bank of Alaska Application for consideration. Position Summary Position Title: Fairbanks Donor Service Technician
Department: Collections
Reports To: Fairbanks Center Manager
Position(s) Supervised: None
Perform screenings and phlebotomy of blood donors, including vitals, health history questions, and blood collection.
Essential Duties And Responsibilities
Register potential blood donors at the facility or on mobile drives.
Review Donor History Forms (DHF) for completeness and consult with RN/Medical Director as needed.
Perform vital sign checks and finger stick for hematocrit, and conduct confidential donor interviews.
Verify donors have read and understood pre/post donation instructions and the AIDS information sheet.
Label specimen tubes and blood donation bags according to donation type.
Complete donation procedure per standard operating procedures, observe for adverse reactions, and treat as needed.
Maintain proficiency in all donor processing areas.
Recruit and schedule potential blood donors.
Conduct daily, monthly, and quarterly quality control procedures per SOPs.
Maintain open communication with supervisors and support services.
Perform duties in compliance with regulatory and accrediting agencies, including OSHA and cGMP.
Work cooperatively with staff to ensure quality product and customer service.
Maintain donor and employee confidentiality.
Document required information on appropriate records.
May perform additional roles as trained, including preparing standard and special blood components, blood product distribution, and inventory maintenance.
Resolve customer complaints/issues immediately with relevant departments.
Support BBA values, quality objectives, and customer service standards.
Help maintain a positive image of BBA throughout the community and Alaska.
Promote a cooperative work environment toward objectives.
Customer Interaction / Problem Solving
Maintain a high standard of courteous, enthusiastic service to internal and external customers.
Prioritize customer needs in face‑to‑face or telephone contact, delivering timely, accurate, professional service.
Demonstrate strong problem‑solving skills.
Qualification Requirements General Knowledge, Skills, and Abilities:
Strong interpersonal and communication skills.
Ability to foster a customer‑focused working environment.
Good organizational skills.
Problem‑solving and quality decision‑making skills.
Knowledge of general safety and quality assurance procedures.
Strong writing skills.
Ability to instruct and train continuously.
Ability to maintain confidentiality.
Strong computer skills.
Education Prior experience working in a blood bank preferred. Prior experience performing phlebotomy in a medical setting strongly preferred. Demonstrated work experience obtained through one of the approved certification processes.
Experience Minimum one year of phlebotomy experience preferred, preferably in a fast‑paced, highly regulated environment.
Certificates, Licenses, Etc. Minimum: CPR; First Aid; Current Driver’s License.
Preferred: National Phlebotomy Certification; Certified Medical Assistant; Certified Nursing Assistant; Emergency Medical Technician. Other certifications will be evaluated individually. Prior military or blood‑banking experience may be considered as a substitute.
Work Environment
Potential hazard due to exposure to blood or other infectious materials.
Blood Bank of Alaska follows OSHA Blood‑Borne Pathogens Standards.
Ability to stand for long periods and lift up to 50 lbs.
Referrals increase your chances of interviewing at Blood Bank of Alaska by 2x.
#J-18808-Ljbffr