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Swoon

Studio Technology Specialist

Swoon, San Francisco, California, United States, 94199

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This range is provided by Swoon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $48.00/hr - $48.00/hr

Join one of the world’s most iconic global apparel brands , where creativity, technology, and operational excellence come together to power world-class visual storytelling.

This role sits within the

Photo Studio , supporting high-volume, fast‑paced digital content production across e‑commerce and marketing channels.

As a

Studio Technical Associate , you’ll operate at the intersection of

IT support, studio operations, and workflow automation , ensuring that technology enables — never slows — the creative process.

Role Details - *W2 candidates only - sponsorship not available*

Location:

Fully Onsite – San Francisco, CA

Compensation:

$38 per hour

Duration:

4‑month contract to start (extension potential)

Top Required Skills

2–4 years of experience supporting

Mac‑based environments

in creative, studio, or production settings.

Hands‑on experience with

MacOS troubleshooting , workstation setup, and end‑user support.

Working knowledge of

scripting or automation

using Python, Bash, or AppleScript (AI‑assisted scripting experience is a plus).

Familiarity with

network fundamentals , including Wi‑Fi, Ethernet, and peripheral connectivity.

Strong customer service mindset with experience supporting creative teams under tight deadlines.

Role Overview You will serve as the primary technical support partner for the Gap Inc Photo Studio, ensuring seamless operation of studio systems, hardware, and custom tools. This is a highly collaborative, hands‑on role requiring calm problem‑solving in high‑pressure environments, technical curiosity, and the ability to proactively improve workflows through automation.

What You’ll Do

Provide day‑to‑day technical support for

Macintosh workstations , including deployment, configuration, and troubleshooting.

Manage and support

Mac fleet operations , including Jamf‑based device management.

Perform

monitor calibration

(Eizo / NEC) to ensure color accuracy across capture and retouching stations.

Maintain studio infrastructure including

Wi‑Fi connectivity, network ports, Zoom Rooms, and badge printers .

Manage physical setup of computer equipment on carts and workstations for photographers, stylists, and crew.

Leverage

AI tools

to efficiently write, debug, and optimize scripts (Python, Bash, AppleScript) that automate repetitive studio workflows.

Support and maintain

custom internal applications

and tools used by studio teams.

Manage

inventory check‑in/check‑out

processes and maintain accurate asset tracking records.

Provide backup support for

Digital Asset Management (DAM)

systems and assist in onboarding freelancers.

Minimum Qualifications

2+ years of experience in

technical support, IT operations, or studio technology

roles.

Strong knowledge of

MacOS , file systems, and troubleshooting utilities.

Functional experience with

scripting or automation logic

(Python, Bash, or AppleScript).

Preferred Qualifications

Experience with

Jamf administration

beyond basic deployment.

Familiarity with

Capture One

and tethered photography workflows.

Experience supporting

Digital Asset Management (DAM)

systems.

Background working in

photo studios, creative agencies, retail, or e‑commerce environments .

Seniority level Mid‑Senior level

Employment type Contract

Job function Information Technology

Industries Retail Apparel and Fashion and Fashion Accessories Manufacturing

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