ELGA Credit Union
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Fraud / BSA Manager
role at
ELGA Credit Union
3 weeks ago Be among the first 25 applicants
Join to apply for the
Fraud / BSA Manager
role at
ELGA Credit Union
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Role The Fraud & BSA/AML Manager is responsible for managing the Credit Union's Fraud Prevention and Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance programs. This role oversees fraud monitoring and investigations, BSA/AML compliance activities, regulatory reporting, and team leadership to ensure compliance with regulatory expectations and protection of the Credit Union and its members.
Department Administration
Reports To CRO
Classification Exempt
Direct Supervisors 5
Essential Functions & Responsibilities
Lead and maintain the Fraud and BSA/AML compliance programs in accordance with regulatory requirements, overseeing ongoing BSA/AML monitoring, fraud surveillance, and investigative workflows; manage the timely filing of SARs, CTRs, and required recordkeeping; maintain and update relevant policies, procedures, and internal controls.
Direct fraud investigations and BSA/AML case reviews, ensuring thorough documentation and resolution; coordinate with law enforcement and external agencies as necessary; support loss mitigation efforts and recovery strategies.
Oversee fraud and AML systems, alerts, and tuning efforts to optimize detection and efficiency; develop and maintain dashboards, reports, and metrics to support executive decision-making; conduct periodic program risk assessments and ensure corrective action plans are implemented when needed.
Supervise and develop BSA Analysts, Fraud Analysts, and Investigators; deliver ongoing employee training related to fraud and BSA/AML obligations; promote a culture of compliance and risk awareness across the organization.
Maintain the Department policies and procedures; perform special investigations as requested by senior management or the Audit Committee.
Serve as a key point of contact for internal and external auditors and regulatory agencies; support exam preparation, response management, and follow-up actions.
Support development of applicable training materials for Associates, Management and Board of Directors.
Perform other duties as assigned.
Performance Measurements
Ensure timely and accurate filings of SARs and CTRs.
Develop and implement fraud loss mitigation strategies and recovery effectiveness.
Keep executive management informed regarding fraud issues affecting the credit union.
Personnel are effectively supervised, trained, & motivated; efficiently maintain schedules, assign tasks, and manage human resources.
Develop and maintain the credit union’s Fraud Program documentation and risk assessment quality.
Maintain accurate files and supporting documentation for audits and exams; ensure timely remediation of audit/exam findings.
Provide informed, professional, accurate service and support to all members and associates.
Meet established expectations of ELGA's Core Factors including but not limited to Accountability, Attitude, Communication, Competence, Continuous Improvement & Innovation and Relationship Building.
Knowledge and Skills Experience: Five years to eight years of similar or related experience.
Education
Bachelor's degree in Business, Finance, Criminal Justice, or related field preferred.
Professional certification preferred (e.g., CAMS, CFE).
Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills
Strong knowledge of BSA/AML regulations, OFAC, FFIEC guidance, USA PATRIOT Act, and fraud regulatory standards.
Strong analytical and investigative capabilities.
Excellent communication and documentation skills.
Ability to manage multiple priorities and sensitive information.
Proficiency with fraud/AML monitoring platforms and case-management tools.
Work Environment Standard office environment with hybrid options based on policy. Occasional travel for training or professional development may be required.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
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Fraud / BSA Manager
role at
ELGA Credit Union
3 weeks ago Be among the first 25 applicants
Join to apply for the
Fraud / BSA Manager
role at
ELGA Credit Union
Get AI-powered advice on this job and more exclusive features.
Role The Fraud & BSA/AML Manager is responsible for managing the Credit Union's Fraud Prevention and Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance programs. This role oversees fraud monitoring and investigations, BSA/AML compliance activities, regulatory reporting, and team leadership to ensure compliance with regulatory expectations and protection of the Credit Union and its members.
Department Administration
Reports To CRO
Classification Exempt
Direct Supervisors 5
Essential Functions & Responsibilities
Lead and maintain the Fraud and BSA/AML compliance programs in accordance with regulatory requirements, overseeing ongoing BSA/AML monitoring, fraud surveillance, and investigative workflows; manage the timely filing of SARs, CTRs, and required recordkeeping; maintain and update relevant policies, procedures, and internal controls.
Direct fraud investigations and BSA/AML case reviews, ensuring thorough documentation and resolution; coordinate with law enforcement and external agencies as necessary; support loss mitigation efforts and recovery strategies.
Oversee fraud and AML systems, alerts, and tuning efforts to optimize detection and efficiency; develop and maintain dashboards, reports, and metrics to support executive decision-making; conduct periodic program risk assessments and ensure corrective action plans are implemented when needed.
Supervise and develop BSA Analysts, Fraud Analysts, and Investigators; deliver ongoing employee training related to fraud and BSA/AML obligations; promote a culture of compliance and risk awareness across the organization.
Maintain the Department policies and procedures; perform special investigations as requested by senior management or the Audit Committee.
Serve as a key point of contact for internal and external auditors and regulatory agencies; support exam preparation, response management, and follow-up actions.
Support development of applicable training materials for Associates, Management and Board of Directors.
Perform other duties as assigned.
Performance Measurements
Ensure timely and accurate filings of SARs and CTRs.
Develop and implement fraud loss mitigation strategies and recovery effectiveness.
Keep executive management informed regarding fraud issues affecting the credit union.
Personnel are effectively supervised, trained, & motivated; efficiently maintain schedules, assign tasks, and manage human resources.
Develop and maintain the credit union’s Fraud Program documentation and risk assessment quality.
Maintain accurate files and supporting documentation for audits and exams; ensure timely remediation of audit/exam findings.
Provide informed, professional, accurate service and support to all members and associates.
Meet established expectations of ELGA's Core Factors including but not limited to Accountability, Attitude, Communication, Competence, Continuous Improvement & Innovation and Relationship Building.
Knowledge and Skills Experience: Five years to eight years of similar or related experience.
Education
Bachelor's degree in Business, Finance, Criminal Justice, or related field preferred.
Professional certification preferred (e.g., CAMS, CFE).
Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Other Skills
Strong knowledge of BSA/AML regulations, OFAC, FFIEC guidance, USA PATRIOT Act, and fraud regulatory standards.
Strong analytical and investigative capabilities.
Excellent communication and documentation skills.
Ability to manage multiple priorities and sensitive information.
Proficiency with fraud/AML monitoring platforms and case-management tools.
Work Environment Standard office environment with hybrid options based on policy. Occasional travel for training or professional development may be required.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
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