First Security Bank
FT Retail Banker - Clarksville, AR - Job
First Security Bank, Clarksville, Tennessee, United States, 37040
3 days ago Be among the first 25 applicants
Job Title FT Retail Banker
Employment Type Full-Time / Part-Time Full-Time
Location Clarksville
Application Process First Security Bank does not accept resumes. Please include all work history on the formal application available via the "Apply Now" link. Data from a resume cannot be downloaded into the application. You can view additional job opportunities at https://www.fsbank.com/about/join-us/.
Overview First Security Bank is seeking a professional, energetic and team‑oriented individual to join our team as a Retail Banker. If you want to serve the Arkansas community within a dynamic team and are passionate about customer service, we encourage you to apply. Under the supervision and guidance of assigned training personnel, you will accept and process transactions from the bank’s customers by personal contact, mail, and night deposit. You will become knowledgeable in identifying customer needs, servicing accounts, explaining financial products, and resolving customer issues. Cross‑training will allow you to perform Retail Banking Specialist duties such as opening new accounts, establishing direct deposit, opening retirement accounts, and providing efficient, high‑quality service. This position requires on‑site work.
Qualifications
High school diploma or GED required.
1–2 years of post‑secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key and internet utilization required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Hours of Availability Regularly Scheduled Hours/Week: 40+ Hours Monday – Friday: 8:00 a.m. – 5:00 p.m. Saturday: 8:00 a.m. – 12:30 p.m. (typically 1 per month) *Extended working hours may be required.
Essential Duties and Responsibilities
Process deposits, withdrawals, cash advances, issue cashier’s checks, and cash checks, securing proper identification and following retail policies and procedures. Examine checks and determine proper funds availability and complete hold notices.
Identify counterfeit currency and refer customers to other bank services as needed.
Visually review customer transactions, verifying necessary information.
Count and balance cash using the retail platform. Buy and sell currency from the vault, ensuring drawer limits are not exceeded. Scan proof work through branch capture machine.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following cross‑selling procedures or direct clients to appropriate bank personnel.
Follow daily opening and closing procedures, security and safety measures, and secure coins and currency in the vault at closing.
Maintain currency and coin supply, manually count, verify, and strap currency, process coins by selling to the vault according to policy.
Assist with night deposits, mail deposits, and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as required; inform the Bank Secrecy Act Officer of suspicious or fraudulent activities.
Notify management of department activities and problems exceeding $50.00; assist in resolving outages and researching discrepancies.
Assist internal customers and executive management as requested.
Complete special requests such as redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe‑deposit box procedures, and providing booklets, copies, and referrals.
Balance ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and providing information on bank services.
Identify fraudulent transactions and review concerns with management.
Obtain training and become proficient in executing wire transfers.
Maintain strict privacy regarding customer account information.
Operate computer software and equipment, telephone, scanner, and copier; expected to become proficient with internal bank software.
Hold a valid driver’s license and have reliable transportation to arrive on time; willingness to extend working hours when necessary.
Attend retail training classes as assigned.
Additional duties may be assigned.
Specialized Retail Banking Specialist Training
Build consumer and business customer profiles as needed.
Process debit cards upon request.
Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints.
Update identification.
Open/close accounts.
Handle debit card disputes.
Supervisor Responsibilities This position has no supervisory responsibilities.
Soft Skills Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
Physical Demands The employee must have the visual acuity to read materials in either printed format or on a computer screen, view and identify customers at drive‑through windows or camera, and inside the lobby and outside the bank. Ability to articulate and converse with customers in person, over the telephone, and using drive‑through service is required. Mobility to work in a standard office setting and hand, arm, and finger dexterity for computer keyboard and office equipment is required. Repetitive wrist, hands, and fingers movement for currency handling and office equipment is required. Ability to lift up to 50 pounds is required. Reasonable accommodations may be made for individuals with disabilities.
Mental Demands Maintain attention to detail and complete work projects accurately in a short period under interruptions. Interact with customers and coworkers calmly and patiently, maintain confidentiality and professionalism. Use basic mathematics (adding, subtracting, multiplying, dividing). Read and interpret documents and draft routine written communications.
EEO Statement First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age, genetics, national origin, status as a veteran or protected veteran, or status as a qualified individual with a disability or any other classification protected by federal or state law. First Security Bank will seek to provide individuals with disabilities reasonable accommodations necessary for completing the application process.
Additional Information This position is currently accepting applications. Apply now to join our team.
#J-18808-Ljbffr
Job Title FT Retail Banker
Employment Type Full-Time / Part-Time Full-Time
Location Clarksville
Application Process First Security Bank does not accept resumes. Please include all work history on the formal application available via the "Apply Now" link. Data from a resume cannot be downloaded into the application. You can view additional job opportunities at https://www.fsbank.com/about/join-us/.
Overview First Security Bank is seeking a professional, energetic and team‑oriented individual to join our team as a Retail Banker. If you want to serve the Arkansas community within a dynamic team and are passionate about customer service, we encourage you to apply. Under the supervision and guidance of assigned training personnel, you will accept and process transactions from the bank’s customers by personal contact, mail, and night deposit. You will become knowledgeable in identifying customer needs, servicing accounts, explaining financial products, and resolving customer issues. Cross‑training will allow you to perform Retail Banking Specialist duties such as opening new accounts, establishing direct deposit, opening retirement accounts, and providing efficient, high‑quality service. This position requires on‑site work.
Qualifications
High school diploma or GED required.
1–2 years of post‑secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key and internet utilization required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Hours of Availability Regularly Scheduled Hours/Week: 40+ Hours Monday – Friday: 8:00 a.m. – 5:00 p.m. Saturday: 8:00 a.m. – 12:30 p.m. (typically 1 per month) *Extended working hours may be required.
Essential Duties and Responsibilities
Process deposits, withdrawals, cash advances, issue cashier’s checks, and cash checks, securing proper identification and following retail policies and procedures. Examine checks and determine proper funds availability and complete hold notices.
Identify counterfeit currency and refer customers to other bank services as needed.
Visually review customer transactions, verifying necessary information.
Count and balance cash using the retail platform. Buy and sell currency from the vault, ensuring drawer limits are not exceeded. Scan proof work through branch capture machine.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following cross‑selling procedures or direct clients to appropriate bank personnel.
Follow daily opening and closing procedures, security and safety measures, and secure coins and currency in the vault at closing.
Maintain currency and coin supply, manually count, verify, and strap currency, process coins by selling to the vault according to policy.
Assist with night deposits, mail deposits, and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as required; inform the Bank Secrecy Act Officer of suspicious or fraudulent activities.
Notify management of department activities and problems exceeding $50.00; assist in resolving outages and researching discrepancies.
Assist internal customers and executive management as requested.
Complete special requests such as redeeming U.S. Savings Bonds, closing accounts, taking orders for checks, exchanging foreign currencies, completing safe‑deposit box procedures, and providing booklets, copies, and referrals.
Balance ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries, and providing information on bank services.
Identify fraudulent transactions and review concerns with management.
Obtain training and become proficient in executing wire transfers.
Maintain strict privacy regarding customer account information.
Operate computer software and equipment, telephone, scanner, and copier; expected to become proficient with internal bank software.
Hold a valid driver’s license and have reliable transportation to arrive on time; willingness to extend working hours when necessary.
Attend retail training classes as assigned.
Additional duties may be assigned.
Specialized Retail Banking Specialist Training
Build consumer and business customer profiles as needed.
Process debit cards upon request.
Assist customers with name/address changes, account maintenance issues, reconciliation, or complaints.
Update identification.
Open/close accounts.
Handle debit card disputes.
Supervisor Responsibilities This position has no supervisory responsibilities.
Soft Skills Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork, and exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
Physical Demands The employee must have the visual acuity to read materials in either printed format or on a computer screen, view and identify customers at drive‑through windows or camera, and inside the lobby and outside the bank. Ability to articulate and converse with customers in person, over the telephone, and using drive‑through service is required. Mobility to work in a standard office setting and hand, arm, and finger dexterity for computer keyboard and office equipment is required. Repetitive wrist, hands, and fingers movement for currency handling and office equipment is required. Ability to lift up to 50 pounds is required. Reasonable accommodations may be made for individuals with disabilities.
Mental Demands Maintain attention to detail and complete work projects accurately in a short period under interruptions. Interact with customers and coworkers calmly and patiently, maintain confidentiality and professionalism. Use basic mathematics (adding, subtracting, multiplying, dividing). Read and interpret documents and draft routine written communications.
EEO Statement First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age, genetics, national origin, status as a veteran or protected veteran, or status as a qualified individual with a disability or any other classification protected by federal or state law. First Security Bank will seek to provide individuals with disabilities reasonable accommodations necessary for completing the application process.
Additional Information This position is currently accepting applications. Apply now to join our team.
#J-18808-Ljbffr