Progressive Insurance
Claims Administrative Support Specialist
Progressive Insurance, Baltimore, Maryland, United States
Claims Administrative Support Specialist
As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. You will ensure essential administrative functions run smoothly and may interact with customers and medical providers by phone or in person when applicable.
Must‑have Qualifications
High School diploma, GED equivalent or higher and a minimum of one year of administrative or clerical support experience
OR one year of post‑secondary education
Preferred Skills
Proficiency using office equipment
Proven organizational skills
Ability to multi‑task and quickly switch duties
Communication skills with the ability to work in a team‑environment
Customer service and follow‑up skills
Schedule:
Full‑time, in‑office position with hours from 8:00 am‑5:00 pm, Monday through Friday.
Work Location:
12201 Old Columbia Pike, Suite 150, Silver Spring, MD 20904.
Please Note:
The Silver Spring office will relocate in early 2026 to an address in Fulton, MD. Date to be determined.
Compensation
$19.00‑$21.00 per hour
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
401(k) with dollar‑for‑dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long‑term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam‑awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
#J-18808-Ljbffr
Must‑have Qualifications
High School diploma, GED equivalent or higher and a minimum of one year of administrative or clerical support experience
OR one year of post‑secondary education
Preferred Skills
Proficiency using office equipment
Proven organizational skills
Ability to multi‑task and quickly switch duties
Communication skills with the ability to work in a team‑environment
Customer service and follow‑up skills
Schedule:
Full‑time, in‑office position with hours from 8:00 am‑5:00 pm, Monday through Friday.
Work Location:
12201 Old Columbia Pike, Suite 150, Silver Spring, MD 20904.
Please Note:
The Silver Spring office will relocate in early 2026 to an address in Fulton, MD. Date to be determined.
Compensation
$19.00‑$21.00 per hour
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
401(k) with dollar‑for‑dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long‑term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam‑awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
#J-18808-Ljbffr