Sam's Club
6 days ago Be among the first 25 applicants
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $21.00/hr - $29.00/hr
Position Summary Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Member Services Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; striving to meet membership goals; and promoting the value of Sam's Club products and services.
Member Service Delivery Provides and ensures member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; providing guidance and support to members regarding self‑service technology; assisting members with transactions utilizing registers or self‑checkout area; and ensuring club pick up orders are filled.
Operations and Merchandising Oversees assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
Accounting and Finance Completes accounting records, files, transactions, and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting‑related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash register drawers and accounting office; and maintaining confidentiality and accuracy of financial and personal information.
Process Improvement Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co‑workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
Compliance and Ethics Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Team Leadership Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
Benefits
Health, vision, and dental coverage.
401(k), stock purchase, and company‑paid life insurance.
Paid time off, parental leave, family care leave, bereavement, jury duty, and voting.
Short‑term and long‑term disability, company discounts, military leave pay, and adoption and surrogacy expense reimbursement.
Education Benefit Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities, covering tuition, books, and fees.
Compensation Details The hourly wage range for this position is $21.00 to $29.00. Premiums may range from $0.35 per hour to $3.00 per hour depending on schedule, facility, season, or work performed.
Minimum Qualifications
6 months retail experience including operating front‑end equipment.
6 months customer service experience.
Must be 18 years of age or older.
Preferred Qualifications
Leading a front‑end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
Location 11425 Carolina Place Pkwy, Pineville, NC 28134-8816, United States of America.
Employment Type & Seniority Part‑time. Mid‑Senior level.
Job Function & Industry Information Technology, Retail.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and enforce a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
#J-18808-Ljbffr
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $21.00/hr - $29.00/hr
Position Summary Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.
Member Services Communicates and supports membership by providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; striving to meet membership goals; and promoting the value of Sam's Club products and services.
Member Service Delivery Provides and ensures member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; locating merchandise; providing guidance and support to members regarding self‑service technology; assisting members with transactions utilizing registers or self‑checkout area; and ensuring club pick up orders are filled.
Operations and Merchandising Oversees assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
Accounting and Finance Completes accounting records, files, transactions, and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting‑related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash register drawers and accounting office; and maintaining confidentiality and accuracy of financial and personal information.
Process Improvement Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co‑workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
Compliance and Ethics Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Team Leadership Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
Benefits
Health, vision, and dental coverage.
401(k), stock purchase, and company‑paid life insurance.
Paid time off, parental leave, family care leave, bereavement, jury duty, and voting.
Short‑term and long‑term disability, company discounts, military leave pay, and adoption and surrogacy expense reimbursement.
Education Benefit Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities, covering tuition, books, and fees.
Compensation Details The hourly wage range for this position is $21.00 to $29.00. Premiums may range from $0.35 per hour to $3.00 per hour depending on schedule, facility, season, or work performed.
Minimum Qualifications
6 months retail experience including operating front‑end equipment.
6 months customer service experience.
Must be 18 years of age or older.
Preferred Qualifications
Leading a front‑end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
Location 11425 Carolina Place Pkwy, Pineville, NC 28134-8816, United States of America.
Employment Type & Seniority Part‑time. Mid‑Senior level.
Job Function & Industry Information Technology, Retail.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and enforce a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.
#J-18808-Ljbffr