Brunswick Corporation
Field Service Technician
Join Brunswick Corporation as a Field Service Technician. The role is part of the Customer Experience team, providing world‑class service to Disney’s rental and work fleet of boats in Lake Buena Vista on Disney property. Position Overview
Field Service Technician responsible for ensuring all motors and boat controls function properly and engines maintain a “show ready” appearance. Essential Functions
Receive requests from Marina staff in person, over the phone, or via email regarding boat status to understand and prioritize current needs Provide on‑site marine service at assigned customer locations Provide service dockside or at a maintenance facility Work under tight deadlines to ensure boats are ready at rental time Diagnose engine performance, rigging, controls, and gauges, using test equipment and laptop diagnostic software Provide maintenance services to Mercury products and related boat hardware to factory specifications Keep detailed Service Logs Safely and properly operate equipment (i.e., trucks, tractors, trailers, and boats) to perform boat and engine rigging, de‑rigging, and boat launching and removal Maintain work area in a neat and orderly manner Work weekend day(s) as part of a 5‑day schedule and able to rotate days off as schedule changes Behavioral skills: positive work attitude; motivated self‑starter; integrity and professionalism; adaptable and flexible to change; organized, time management skills; good interpersonal communication skills dealing with customers and management; sense of urgency, ability to meet deadlines; able to work both independently and as part of a team. Required Qualifications
High School Diploma or equivalent Minimum of 2 to 4 years servicing outboards, stern drives, rigging, and boat repair required (can include training/school time) Ability to diagnose and repair marine engines, drive, rigging, controls Computer literacy and experience with M.S. Word/Excel required Preferred Qualifications
Experience in customer service is a plus Pay and Benefits
The anticipated pay range for this position is $53,100 – $83,800 annually. Compensation is based on experience and business needs. The position is eligible for an annual discretionary bonus and participates in Brunswick’s comprehensive benefits, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well‑being program, product purchase discounts, and more. Why Brunswick
Whatever tomorrow brings, we’re at the leading edge. As the clear leader in the marine industry, we’re committed to our values and supporting our exceptional people. We offer growth opportunities across our many brands and are proud of being recognized for making a splash with numerous awards. About Mercury
Mercury Marine is a world‑leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation, Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by dedicated customer support. Equal Opportunity Employer
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. For more information about EEO laws, consult applicable statutes.
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Join Brunswick Corporation as a Field Service Technician. The role is part of the Customer Experience team, providing world‑class service to Disney’s rental and work fleet of boats in Lake Buena Vista on Disney property. Position Overview
Field Service Technician responsible for ensuring all motors and boat controls function properly and engines maintain a “show ready” appearance. Essential Functions
Receive requests from Marina staff in person, over the phone, or via email regarding boat status to understand and prioritize current needs Provide on‑site marine service at assigned customer locations Provide service dockside or at a maintenance facility Work under tight deadlines to ensure boats are ready at rental time Diagnose engine performance, rigging, controls, and gauges, using test equipment and laptop diagnostic software Provide maintenance services to Mercury products and related boat hardware to factory specifications Keep detailed Service Logs Safely and properly operate equipment (i.e., trucks, tractors, trailers, and boats) to perform boat and engine rigging, de‑rigging, and boat launching and removal Maintain work area in a neat and orderly manner Work weekend day(s) as part of a 5‑day schedule and able to rotate days off as schedule changes Behavioral skills: positive work attitude; motivated self‑starter; integrity and professionalism; adaptable and flexible to change; organized, time management skills; good interpersonal communication skills dealing with customers and management; sense of urgency, ability to meet deadlines; able to work both independently and as part of a team. Required Qualifications
High School Diploma or equivalent Minimum of 2 to 4 years servicing outboards, stern drives, rigging, and boat repair required (can include training/school time) Ability to diagnose and repair marine engines, drive, rigging, controls Computer literacy and experience with M.S. Word/Excel required Preferred Qualifications
Experience in customer service is a plus Pay and Benefits
The anticipated pay range for this position is $53,100 – $83,800 annually. Compensation is based on experience and business needs. The position is eligible for an annual discretionary bonus and participates in Brunswick’s comprehensive benefits, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well‑being program, product purchase discounts, and more. Why Brunswick
Whatever tomorrow brings, we’re at the leading edge. As the clear leader in the marine industry, we’re committed to our values and supporting our exceptional people. We offer growth opportunities across our many brands and are proud of being recognized for making a splash with numerous awards. About Mercury
Mercury Marine is a world‑leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation, Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by dedicated customer support. Equal Opportunity Employer
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. For more information about EEO laws, consult applicable statutes.
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