First Place for Youth
Position Summary
The SF TAY Lead is responsible for ensuring high‑quality services and effective daily operations of Transition Age Youth (TAY) Single Site Programs, including Mercy and John Burton Housing. These programs provide direct supportive services to individuals experiencing homelessness aged 18–24 at entry, building skills in tenancy, financial literacy, education, employment, and healthy living for independent life preparedness, as well as crisis interventions. The Lead coordinates programs, leads staff, cultivates external partnerships, and supervises direct‑service case managers and workforce coaches. This role operates onsite 4 days a week at the sites and in the community, with occasional evening, weekend, and travel requirements.
Essential Duties and Responsibilities Program Operations • Lead assigned programs and projects to ensure compliance with program, agency, and regulatory policy. • Provide leadership and guidance to staff on all components and processes of First Place for Youth. • Conduct oversight and compliance checks to ensure accuracy and integrity of all documentation and monitor quality of services. • Participate in ongoing development, evaluation, and refinement of service delivery, including field training and support. • Support budgeting, contract control, reporting, renewal, and all aspects of program and project management. • Represent the agency in meetings with collaborative partners.
Talent Management • Hire, train, develop and supervise a team of direct‑service staff. • Provide weekly one‑on‑one supervision and coach staff in housing retention, resource referral, workshop delivery, case management, education, and employment coaching. • Facilitate regular team meetings to increase collaboration and program fidelity. • Ensure timely and accurate data entry for program evaluation and outcomes tracking. • Conduct yearly reviews of direct reports using established work plans.
Community Outreach and Engagement • Cultivate community partnerships across multiple jurisdictions with local businesses, affordable housing providers, employers, educational institutes, and social services. • Lead collaborative meetings with program partners, working closely with Child Welfare Workers and Housing Departments. • Attend and represent agency interests at community meetings. • Participate in coordinated entry and matching meetings to promote rapid entrance and engagement of youth for housing goals. • Manage vacancies, resident transitions, serious housing concerns and landlord/tenant issues.
Direct Youth Support • Provide in‑vivo support to promote conflict resolution, safety or action planning, or crisis de‑escalation. • Provide direct support to participants during staff absence or vacancy. • Perform other duties as assigned.
Qualifications
Bachelor’s degree required; Master’s degree in counseling, psychology or Social Work preferred.
Two years of supervisory/management experience preferred.
Strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.
Prior program budget management experience required.
Direct service experience – at least 4 years working with underserved and disadvantaged populations, preferably transition‑age youth, individuals with lived experience in the foster care system, homelessness, or affordable housing.
Knowledge of best practice housing and subsidy models a plus.
Proficiency with Microsoft Office (Word, Excel, Access, PowerPoint, Project and Outlook); database experience a plus.
Exceptional oral and written communication skills.
Availability for occasional evening and weekend work and some travel as needed.
Benefits
15 days of vacation time in the first year
12 days of sick time
2 floating holidays
15 paid holidays
Employee’s choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
Principal dental and vision coverage with up to 90% of the premium covered by First Place
Paid baby bonding leave
Healthcare and Dependent care FSA plans
Principal basic life and voluntary life insurance coverage
Employee Assistance Program
401(k) retirement savings plan
Paid sabbatical
Paid maternity and paternity leave
Compensation Pay range: $68,640–$83,636 annually. Pay will be determined based on education and experience. Local candidates preferred; relocation assistance not offered.
Additional Information First Place for Youth is a non‑profit dedicated to supporting foster youth in their transition to adulthood, focusing on education, employment, and housing. We value diversity, inclusion, and cultural competency. We do not sponsor work visas. We consider qualified applicants with a criminal history in accordance with California Fair Chance Act and San Francisco Fair Chance Ordinance.
#J-18808-Ljbffr
The SF TAY Lead is responsible for ensuring high‑quality services and effective daily operations of Transition Age Youth (TAY) Single Site Programs, including Mercy and John Burton Housing. These programs provide direct supportive services to individuals experiencing homelessness aged 18–24 at entry, building skills in tenancy, financial literacy, education, employment, and healthy living for independent life preparedness, as well as crisis interventions. The Lead coordinates programs, leads staff, cultivates external partnerships, and supervises direct‑service case managers and workforce coaches. This role operates onsite 4 days a week at the sites and in the community, with occasional evening, weekend, and travel requirements.
Essential Duties and Responsibilities Program Operations • Lead assigned programs and projects to ensure compliance with program, agency, and regulatory policy. • Provide leadership and guidance to staff on all components and processes of First Place for Youth. • Conduct oversight and compliance checks to ensure accuracy and integrity of all documentation and monitor quality of services. • Participate in ongoing development, evaluation, and refinement of service delivery, including field training and support. • Support budgeting, contract control, reporting, renewal, and all aspects of program and project management. • Represent the agency in meetings with collaborative partners.
Talent Management • Hire, train, develop and supervise a team of direct‑service staff. • Provide weekly one‑on‑one supervision and coach staff in housing retention, resource referral, workshop delivery, case management, education, and employment coaching. • Facilitate regular team meetings to increase collaboration and program fidelity. • Ensure timely and accurate data entry for program evaluation and outcomes tracking. • Conduct yearly reviews of direct reports using established work plans.
Community Outreach and Engagement • Cultivate community partnerships across multiple jurisdictions with local businesses, affordable housing providers, employers, educational institutes, and social services. • Lead collaborative meetings with program partners, working closely with Child Welfare Workers and Housing Departments. • Attend and represent agency interests at community meetings. • Participate in coordinated entry and matching meetings to promote rapid entrance and engagement of youth for housing goals. • Manage vacancies, resident transitions, serious housing concerns and landlord/tenant issues.
Direct Youth Support • Provide in‑vivo support to promote conflict resolution, safety or action planning, or crisis de‑escalation. • Provide direct support to participants during staff absence or vacancy. • Perform other duties as assigned.
Qualifications
Bachelor’s degree required; Master’s degree in counseling, psychology or Social Work preferred.
Two years of supervisory/management experience preferred.
Strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.
Prior program budget management experience required.
Direct service experience – at least 4 years working with underserved and disadvantaged populations, preferably transition‑age youth, individuals with lived experience in the foster care system, homelessness, or affordable housing.
Knowledge of best practice housing and subsidy models a plus.
Proficiency with Microsoft Office (Word, Excel, Access, PowerPoint, Project and Outlook); database experience a plus.
Exceptional oral and written communication skills.
Availability for occasional evening and weekend work and some travel as needed.
Benefits
15 days of vacation time in the first year
12 days of sick time
2 floating holidays
15 paid holidays
Employee’s choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
Principal dental and vision coverage with up to 90% of the premium covered by First Place
Paid baby bonding leave
Healthcare and Dependent care FSA plans
Principal basic life and voluntary life insurance coverage
Employee Assistance Program
401(k) retirement savings plan
Paid sabbatical
Paid maternity and paternity leave
Compensation Pay range: $68,640–$83,636 annually. Pay will be determined based on education and experience. Local candidates preferred; relocation assistance not offered.
Additional Information First Place for Youth is a non‑profit dedicated to supporting foster youth in their transition to adulthood, focusing on education, employment, and housing. We value diversity, inclusion, and cultural competency. We do not sponsor work visas. We consider qualified applicants with a criminal history in accordance with California Fair Chance Act and San Francisco Fair Chance Ordinance.
#J-18808-Ljbffr