eClerx
Lead Desktop Support Engineer — 24/7 IT Support
eClerx, Fayetteville, North Carolina, United States, 28305
A leading technology services firm is looking for a Help Desk Engineer to manage the IT Support team and ensure high-quality technical support for users. Responsibilities include overseeing service excellence, compliance with SLA/KPI, and implementing IT strategies. Candidates should have a degree in a related field and 2–3 years of IT support experience. The company offers competitive salaries, performance bonuses, and opportunities for career growth.
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