Giants Baseball & Softball Camps
Jack in the Box - TEAM LEADER
Giants Baseball & Softball Camps, Broomfield, Colorado, United States, 80020
Jack in the Box – TEAM LEADER
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Giants Baseball & Softball Camps
Position Summary:
As the first‑line operational supervisor, you will train and lead team members to consistently deliver an exceptional guest experience, ensuring great tasting food, 20/20 guest expectations, and compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well‑Trained
– Always says "YES" to the guest, solves problems using the 3‑step method (listens, says sorry, makes it right), applies JIB Smart Selling standards, coaches team members, and remains calm during busy times.
Neat and Well‑Groomed
– Holds team members accountable to uniform and grooming standards, models professional appearance, and ensures the kitchen is clean.
Friendly
– Acknowledges guests with a smile, treats everyone with respect, maintains a positive attitude, and coaches the team on the JIB Hospitality Model.
Well‑Staffed
– Maintains restaurant cleanliness, assists with order taking and cashiering during busy periods, and ensures readiness to serve guests.
Food Tastes Great
– Monitors quality, coaches for presentation standards, and ensures products meet taste, appearance and temperature expectations.
Consistent and Quick Service
– Models urgency, encourages the team, and leads in providing fast service.
Order Accuracy
– Communicates internally to secure accurate orders, follows up on errors, and retrains staff when necessary.
Food Safety
– Follows all food safety policies, hand‑washing, glove procedures, and completes the safety checklist each shift.
Brand Ambassador
– Passionate about Jack in the Box, inspires team members and proudly represents the brand.
Focus on the Guest
– Treats guests with care, anticipates their needs, handles complaints calmly, and makes guests the top priority.
Team Skills
– Treats all employees with respect, leads positively, remains calm under stress, and manages the floor effectively.
Commitment
– Thrives in a fast‑paced environment, maintains cleanliness, resolves issues that jeopardize food quality, and follows Jack in the Box systems.
Front of Restaurant Responsibilities
Guest Service (Dine‑In/Drive‑Thru) – welcomes, takes, clarifies orders, enters POS, gives change, thanks guests, assembles orders, and maintains cleanliness.
Interior – empties trash, sweeps/mops, cleans tables, restrooms, equipment, wipes down menu boards, and inspects all areas.
Exterior – sweeps parking lots and sidewalks, empties trash, cleans drive‑thru boards, and inspects exterior areas.
Supervision
Workstation Operation
– trains team on operations, ensures compliance with procedures, food safety, security and cash handling.
Guest Service
– delivers exceptional experience, maintains visibility with guests, resolves concerns positively.
Leadership
– creates a friendly, clean, safe environment, operates onboarding and training, recognizes employees, and reports issues to management.
Back of Restaurant Responsibilities
Grill
– prepares menu products, monitors timers, discards expired items, maintains equipment and cleanliness.
Assembly
– assembles products, verifies appearance, temperature and order accuracy before delivery.
Prep
– manages frozen items, storage, labeling, cleanliness, and fresh ingredient checks.
Fryer
– prepares fryer products, monitors timers, maintains cleanliness of prep area.
Interior
– handles trash, cleaning, dishwashing, equipment maintenance, and overall interior cleanliness.
Exterior
– cleans parking lot, drive‑thru, and dumpster.
Receiving & Storage
– receives and stores products following procedures.
Qualifications
Experience
– 6 consecutive months JIB experience, 100% certification in all workstations for internal promotion, or 1‑year supervisory experience in a restaurant/retail service setting.
Knowledge/Skills/Abilities
– Minimum 18 years old, completion of Team Leader training, ServSafe certification where required, effective English communication, basic math, interpersonal skills, organization, planning, self‑starter, computer literacy, ethical behavior.
Physical Requirements
– Stand/walk 90‑95% of shift, lift 15‑25 lbs, operate cash register, respond to guest orders and monitor video displays.
Reasonable Accommodation
– Hasan’s joint content with the company ensuring equal employment opportunities for qualified individuals with disabilities.
Additional Notice
– All hires must review and sign an agreement for binding arbitration and forgoing jury trials for employment disputes.
Feast Foods, LLC dba Jack in the Box and its affiliates will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform essential functions of the job.
#J-18808-Ljbffr
at
Giants Baseball & Softball Camps
Position Summary:
As the first‑line operational supervisor, you will train and lead team members to consistently deliver an exceptional guest experience, ensuring great tasting food, 20/20 guest expectations, and compliance with all Jack in the Box procedures, systems and standards.
Guest Expectations
Well‑Trained
– Always says "YES" to the guest, solves problems using the 3‑step method (listens, says sorry, makes it right), applies JIB Smart Selling standards, coaches team members, and remains calm during busy times.
Neat and Well‑Groomed
– Holds team members accountable to uniform and grooming standards, models professional appearance, and ensures the kitchen is clean.
Friendly
– Acknowledges guests with a smile, treats everyone with respect, maintains a positive attitude, and coaches the team on the JIB Hospitality Model.
Well‑Staffed
– Maintains restaurant cleanliness, assists with order taking and cashiering during busy periods, and ensures readiness to serve guests.
Food Tastes Great
– Monitors quality, coaches for presentation standards, and ensures products meet taste, appearance and temperature expectations.
Consistent and Quick Service
– Models urgency, encourages the team, and leads in providing fast service.
Order Accuracy
– Communicates internally to secure accurate orders, follows up on errors, and retrains staff when necessary.
Food Safety
– Follows all food safety policies, hand‑washing, glove procedures, and completes the safety checklist each shift.
Brand Ambassador
– Passionate about Jack in the Box, inspires team members and proudly represents the brand.
Focus on the Guest
– Treats guests with care, anticipates their needs, handles complaints calmly, and makes guests the top priority.
Team Skills
– Treats all employees with respect, leads positively, remains calm under stress, and manages the floor effectively.
Commitment
– Thrives in a fast‑paced environment, maintains cleanliness, resolves issues that jeopardize food quality, and follows Jack in the Box systems.
Front of Restaurant Responsibilities
Guest Service (Dine‑In/Drive‑Thru) – welcomes, takes, clarifies orders, enters POS, gives change, thanks guests, assembles orders, and maintains cleanliness.
Interior – empties trash, sweeps/mops, cleans tables, restrooms, equipment, wipes down menu boards, and inspects all areas.
Exterior – sweeps parking lots and sidewalks, empties trash, cleans drive‑thru boards, and inspects exterior areas.
Supervision
Workstation Operation
– trains team on operations, ensures compliance with procedures, food safety, security and cash handling.
Guest Service
– delivers exceptional experience, maintains visibility with guests, resolves concerns positively.
Leadership
– creates a friendly, clean, safe environment, operates onboarding and training, recognizes employees, and reports issues to management.
Back of Restaurant Responsibilities
Grill
– prepares menu products, monitors timers, discards expired items, maintains equipment and cleanliness.
Assembly
– assembles products, verifies appearance, temperature and order accuracy before delivery.
Prep
– manages frozen items, storage, labeling, cleanliness, and fresh ingredient checks.
Fryer
– prepares fryer products, monitors timers, maintains cleanliness of prep area.
Interior
– handles trash, cleaning, dishwashing, equipment maintenance, and overall interior cleanliness.
Exterior
– cleans parking lot, drive‑thru, and dumpster.
Receiving & Storage
– receives and stores products following procedures.
Qualifications
Experience
– 6 consecutive months JIB experience, 100% certification in all workstations for internal promotion, or 1‑year supervisory experience in a restaurant/retail service setting.
Knowledge/Skills/Abilities
– Minimum 18 years old, completion of Team Leader training, ServSafe certification where required, effective English communication, basic math, interpersonal skills, organization, planning, self‑starter, computer literacy, ethical behavior.
Physical Requirements
– Stand/walk 90‑95% of shift, lift 15‑25 lbs, operate cash register, respond to guest orders and monitor video displays.
Reasonable Accommodation
– Hasan’s joint content with the company ensuring equal employment opportunities for qualified individuals with disabilities.
Additional Notice
– All hires must review and sign an agreement for binding arbitration and forgoing jury trials for employment disputes.
Feast Foods, LLC dba Jack in the Box and its affiliates will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform essential functions of the job.
#J-18808-Ljbffr