Mercy
Patient Access Representative, Full-Time
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Patient Access Representative, Full-Time
role at
Mercy .
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service and compassion. They perform all duties in a manner consistent with our mission, values, and Mercy Service Standards.
They facilitate all components of the patient's entrance into any Mercy facility. This includes scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. They ensure that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines, as well as federal, state and accreditation agencies.
Position Details Experience and Education Requirements: 1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required; some college helpful.
Minimum Skills, Knowledge And Ability Requirements
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
Strong organizational skills; attention to detail.
Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
Knowledgeable and experienced with various computer systems; Ability to use a 10-key calculator and computer keyboard.
Physical Requirements
Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
Position requires prolonged standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy? From day one, Mercy offers outstanding benefits—including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industry: Hospitals and Health Care
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Patient Access Representative, Full-Time
role at
Mercy .
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service and compassion. They perform all duties in a manner consistent with our mission, values, and Mercy Service Standards.
They facilitate all components of the patient's entrance into any Mercy facility. This includes scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. They ensure that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines, as well as federal, state and accreditation agencies.
Position Details Experience and Education Requirements: 1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required; some college helpful.
Minimum Skills, Knowledge And Ability Requirements
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
Strong organizational skills; attention to detail.
Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
Knowledgeable and experienced with various computer systems; Ability to use a 10-key calculator and computer keyboard.
Physical Requirements
Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
Position requires prolonged standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy? From day one, Mercy offers outstanding benefits—including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industry: Hospitals and Health Care
#J-18808-Ljbffr