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PDS Tech Commercial, Inc.

IT Operations Technician

PDS Tech Commercial, Inc., Lewisville, Texas, us, 75029

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PDS Tech Commercial

is hiring an

IT Operations Technician

in

Lewisville, TX

to support technology operations for a leading steel manufacturing company.

Schedule: 1st shift 8:00 am – 5:00 pm

Pay Rate: $29.00 – $34.00 per hour

Role Summary & Impact As an

IT Operations Technician , you will maintain systems, devices, and infrastructure across the local division, ensuring reliable access to technology that supports employees, operations, and safety in a fast‑paced industrial environment.

What You’ll Do (Day-to-Day Responsibilities)

Provide technical support via phone, email, chat, ticketing systems, and in person

Support both onsite employees and remote locations

Install, configure, test, and support IT infrastructure and business applications

Order, deploy, track, and manage inventory of new, used, and loaner IT equipment

Troubleshoot and maintain computers, laptops, phones, printers, servers, conference room A/V, digital signage, access control systems, and network devices

Create and maintain user accounts and group memberships

Procure, configure, distribute, and support mobile devices

Assist with software installation, licensing, and troubleshooting

Create and maintain technical documentation

Participate in IT projects and perform additional duties as assigned

Rotate through on‑call IT support, including evenings and weekends as needed

Safety Safety is a core value. All employees are expected to initiate, lead, and uphold safety policies, procedures, and housekeeping standards at all times.

Required Qualifications

Minimum 1 year of technical experience supporting users with computers/laptops, desk phones, mobile phones, and printers

IT-related associate degree, or an equivalent combination of education and experience

Ability to travel as needed to support other divisions

Willingness to work weekends and nights as required

Strong troubleshooting, communication, and customer service skills

Preferred Qualifications (Nice to Have)

Experience with MS Windows, Office 365, and mailbox setup

Experience assembling, upgrading, and troubleshooting computer hardware and peripherals

Experience supporting network equipment, conference room A/V, and security systems (cameras, badges)

Familiarity with workstation imaging and MDM solutions (e.g., Microsoft Intune)

Prior experience in a heavy industrial or manufacturing environment

Helpdesk or customer support experience

Certifications or knowledge including:

AZ‑900

MD‑102 Endpoint Administrator Associate

Microsoft Intune fundamentals

Experience with PowerShell, cloud migration, Microsoft ADO, or Agile methodologies

Why Join Us?

Be part of a team supporting a major leader in the steel industry

Hands‑on exposure to diverse technologies in a real‑world industrial environment

Strong culture of safety, teamwork, and dependability

Opportunities to build technical skills and grow your IT career

Work with supportive IT partners who value innovation and continuous improvement

Make a visible impact supporting operations that truly matter

Ready to Build Your IT Career? If you’re dependable, customer‑focused, and eager to grow your skills in a dynamic industrial setting, we want to hear from you.

Apply today Apply to join

PDS Tech Commercial

and help support the technology behind modern steel manufacturing.

Benefits Benefit offerings include medical, dental, vision, life insurance, short‑term disability, voluntary benefits, EAP program, commuter benefits, and a 401(k). Paid leave includes paid sick leave, holiday pay where applicable.

Equal Opportunity Employer Equal Opportunity Employer/Veterans/Disabled

Military Connected Talent Encouraged to Apply Military connected talent encouraged to apply.

Candidate Privacy Information Statement To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

Criminal Record and Security Clearance

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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