PDS Tech Commercial, Inc.
PDS Tech Commercial
is hiring an
IT Operations Technician
in
Lewisville, TX
to support technology operations for a leading steel manufacturing company.
Schedule: 1st shift 8:00 am – 5:00 pm
Pay Rate: $29.00 – $34.00 per hour
Role Summary & Impact As an
IT Operations Technician , you will maintain systems, devices, and infrastructure across the local division, ensuring reliable access to technology that supports employees, operations, and safety in a fast‑paced industrial environment.
What You’ll Do (Day-to-Day Responsibilities)
Provide technical support via phone, email, chat, ticketing systems, and in person
Support both onsite employees and remote locations
Install, configure, test, and support IT infrastructure and business applications
Order, deploy, track, and manage inventory of new, used, and loaner IT equipment
Troubleshoot and maintain computers, laptops, phones, printers, servers, conference room A/V, digital signage, access control systems, and network devices
Create and maintain user accounts and group memberships
Procure, configure, distribute, and support mobile devices
Assist with software installation, licensing, and troubleshooting
Create and maintain technical documentation
Participate in IT projects and perform additional duties as assigned
Rotate through on‑call IT support, including evenings and weekends as needed
Safety Safety is a core value. All employees are expected to initiate, lead, and uphold safety policies, procedures, and housekeeping standards at all times.
Required Qualifications
Minimum 1 year of technical experience supporting users with computers/laptops, desk phones, mobile phones, and printers
IT-related associate degree, or an equivalent combination of education and experience
Ability to travel as needed to support other divisions
Willingness to work weekends and nights as required
Strong troubleshooting, communication, and customer service skills
Preferred Qualifications (Nice to Have)
Experience with MS Windows, Office 365, and mailbox setup
Experience assembling, upgrading, and troubleshooting computer hardware and peripherals
Experience supporting network equipment, conference room A/V, and security systems (cameras, badges)
Familiarity with workstation imaging and MDM solutions (e.g., Microsoft Intune)
Prior experience in a heavy industrial or manufacturing environment
Helpdesk or customer support experience
Certifications or knowledge including:
AZ‑900
MD‑102 Endpoint Administrator Associate
Microsoft Intune fundamentals
Experience with PowerShell, cloud migration, Microsoft ADO, or Agile methodologies
Why Join Us?
Be part of a team supporting a major leader in the steel industry
Hands‑on exposure to diverse technologies in a real‑world industrial environment
Strong culture of safety, teamwork, and dependability
Opportunities to build technical skills and grow your IT career
Work with supportive IT partners who value innovation and continuous improvement
Make a visible impact supporting operations that truly matter
Ready to Build Your IT Career? If you’re dependable, customer‑focused, and eager to grow your skills in a dynamic industrial setting, we want to hear from you.
Apply today Apply to join
PDS Tech Commercial
and help support the technology behind modern steel manufacturing.
Benefits Benefit offerings include medical, dental, vision, life insurance, short‑term disability, voluntary benefits, EAP program, commuter benefits, and a 401(k). Paid leave includes paid sick leave, holiday pay where applicable.
Equal Opportunity Employer Equal Opportunity Employer/Veterans/Disabled
Military Connected Talent Encouraged to Apply Military connected talent encouraged to apply.
Candidate Privacy Information Statement To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
Criminal Record and Security Clearance
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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is hiring an
IT Operations Technician
in
Lewisville, TX
to support technology operations for a leading steel manufacturing company.
Schedule: 1st shift 8:00 am – 5:00 pm
Pay Rate: $29.00 – $34.00 per hour
Role Summary & Impact As an
IT Operations Technician , you will maintain systems, devices, and infrastructure across the local division, ensuring reliable access to technology that supports employees, operations, and safety in a fast‑paced industrial environment.
What You’ll Do (Day-to-Day Responsibilities)
Provide technical support via phone, email, chat, ticketing systems, and in person
Support both onsite employees and remote locations
Install, configure, test, and support IT infrastructure and business applications
Order, deploy, track, and manage inventory of new, used, and loaner IT equipment
Troubleshoot and maintain computers, laptops, phones, printers, servers, conference room A/V, digital signage, access control systems, and network devices
Create and maintain user accounts and group memberships
Procure, configure, distribute, and support mobile devices
Assist with software installation, licensing, and troubleshooting
Create and maintain technical documentation
Participate in IT projects and perform additional duties as assigned
Rotate through on‑call IT support, including evenings and weekends as needed
Safety Safety is a core value. All employees are expected to initiate, lead, and uphold safety policies, procedures, and housekeeping standards at all times.
Required Qualifications
Minimum 1 year of technical experience supporting users with computers/laptops, desk phones, mobile phones, and printers
IT-related associate degree, or an equivalent combination of education and experience
Ability to travel as needed to support other divisions
Willingness to work weekends and nights as required
Strong troubleshooting, communication, and customer service skills
Preferred Qualifications (Nice to Have)
Experience with MS Windows, Office 365, and mailbox setup
Experience assembling, upgrading, and troubleshooting computer hardware and peripherals
Experience supporting network equipment, conference room A/V, and security systems (cameras, badges)
Familiarity with workstation imaging and MDM solutions (e.g., Microsoft Intune)
Prior experience in a heavy industrial or manufacturing environment
Helpdesk or customer support experience
Certifications or knowledge including:
AZ‑900
MD‑102 Endpoint Administrator Associate
Microsoft Intune fundamentals
Experience with PowerShell, cloud migration, Microsoft ADO, or Agile methodologies
Why Join Us?
Be part of a team supporting a major leader in the steel industry
Hands‑on exposure to diverse technologies in a real‑world industrial environment
Strong culture of safety, teamwork, and dependability
Opportunities to build technical skills and grow your IT career
Work with supportive IT partners who value innovation and continuous improvement
Make a visible impact supporting operations that truly matter
Ready to Build Your IT Career? If you’re dependable, customer‑focused, and eager to grow your skills in a dynamic industrial setting, we want to hear from you.
Apply today Apply to join
PDS Tech Commercial
and help support the technology behind modern steel manufacturing.
Benefits Benefit offerings include medical, dental, vision, life insurance, short‑term disability, voluntary benefits, EAP program, commuter benefits, and a 401(k). Paid leave includes paid sick leave, holiday pay where applicable.
Equal Opportunity Employer Equal Opportunity Employer/Veterans/Disabled
Military Connected Talent Encouraged to Apply Military connected talent encouraged to apply.
Candidate Privacy Information Statement To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
Criminal Record and Security Clearance
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr