Sun River Health
Patient Representative - Bronx Blvd - Full Time
Sun River Health, New York, New York, us, 10261
Patient Representative - Bronx Blvd - Full Time
Sun River Health provides comprehensive primary, preventative, and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non‑Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County.
Job Description A Patient Representative/Front Desk Receptionist is responsible for providing patient‑centered care and facilitating patient access to services in a pleasant, knowledgeable, efficient manner, communicating with a diverse population using well‑developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job‑specific standards.
Essential Duties and Responsibilities
Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
Communicate effectively with team members and patients regarding all aspects of service.
Responsible for telephone and mail contact with patients.
Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
Distribute materials to patients, including patient satisfaction cards, patient rights, and other appropriate materials.
Verify all insurance and set fees based on the sliding scale fee.
Required Qualifications
Minimum Education Requirement: High School diploma/GED
Minimum Work‑Related Experience: 2‑4 years
Required Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written)
Job Type: Full Time
Pay: $20.00 - $23.00 per hour
Equal Employment Opportunity Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability in each aspect of the human resources function.
Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.
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Job Description A Patient Representative/Front Desk Receptionist is responsible for providing patient‑centered care and facilitating patient access to services in a pleasant, knowledgeable, efficient manner, communicating with a diverse population using well‑developed interpersonal skills. This staff member will be responsible for all aspects of the registration and appointment process for patients. The staff member plays an integral role in the medical care team as the access point for patients to receive care. She/he will perform job duties in compliance with systems and job‑specific standards.
Essential Duties and Responsibilities
Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
Communicate effectively with team members and patients regarding all aspects of service.
Responsible for telephone and mail contact with patients.
Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
Distribute materials to patients, including patient satisfaction cards, patient rights, and other appropriate materials.
Verify all insurance and set fees based on the sliding scale fee.
Required Qualifications
Minimum Education Requirement: High School diploma/GED
Minimum Work‑Related Experience: 2‑4 years
Required Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written)
Job Type: Full Time
Pay: $20.00 - $23.00 per hour
Equal Employment Opportunity Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability in each aspect of the human resources function.
Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.
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