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Ski Butlers

Gravity Haus Bike Technician

Ski Butlers, Jackson, Wyoming, United States, 83001

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Job Title:

In-House Bike Technician

Location:

Teton Village, Wyoming

Terms:

Seasonal, full and part time roles available

Pay:

$25/hour base wage, plus tips.

About Us Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other. Ski Butlers is a stand‑alone business under Denver based Alterra Mountain Company.

About the Role In‑house technicians are the face of Ski Butlers at our on‑site Gravity Haus location in Jackson Hole, Teton Village. This role aims to provide a seamless experience for all hotel guests using the hotel's bike services. From arrival to departure, technicians welcome guests to the resort, outfit them with bike gear for their vacation, provide retail recommendations, and work with the Gravity Haus team to create a personal hospitality experience.

Perks & Benefits

Free Alterra Mountain Company Employee Pass & Jackson Hole Bike Park Season Pass

Unlimited access to all Alterra Mountain Company‑owned resorts and Jackson Hole Resort

Ability to upgrade to full Ikon Pass for the 25/26 ski season at a heavily discounted rate

Access to 645+ industry‑discounted brands through Expertvoice

Discounted access to Rossignol/Dynastar/Lange equipment

401K benefit and match for all staff members over 18 years old

Comprehensive medical, dental, vision, and life insurance for seasonal and season‑to‑season employees

Primary Responsibilities

Uphold brand standards through exceptional customer service while meeting our Key Customer Requirements

Providing retail recommendations and upselling when appropriate to ensure the guest has everything they need to enjoy their vacation.

Assist guests with relevant information regarding resort operations, meeting areas, on‑site hotel amenities, transportation and local mountain town knowledge

Enhance the overall guest experience

Basic equipment maintenance

Ability to work confidently in a fast‑paced environment

Seniority Level Entry level

Employment Type Full-time

Job Function Engineering and Information Technology

Industries Equipment Rental Services

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